Technology

Why poor data readiness is preventing AI scaling in financial services

Joshua Burkhow, Chief Evangelist at Alteryx As AI moves from experimentation to implementation, data readiness has emerged as a defining factor in success. The challenge is that many financial institutions...

Taking agentic AI from ambition to reality

David Gallihawk, CPO for Business Information, Verticals, and Platforms at Experian Agentic AI is no longer ‘new’, and as...

International Insurers Must Safeguard AI Translation to Avoid Consumer Duty Traps

By Tom Moran, Head of Growth at LanguageLine Solutions Historically, digital transformation in international insurance has centred on velocity,...

Confidence is not accuracy: what quarter close demands from AI

Spokesperson: Hemant Kapadia, Chief Financial Officer, Anaplan AI use in finance has more than doubled in two years, with...

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer...

AI: CUSTOMER FACING EMPLOYEES’ BEST FRIEND IN THE FINANCIAL SERVICES INDUSTRY

By Ryan Lester, Senior Director, Customer Experience Technologies at LogMeIn   We’ve all heard the old saying “money talks.” Well when it comes to customer...

BIOMETRIC PAYMENTS – FORGET SENSOR SIZE, FOCUS ON PERFORMANCE

By Jonas Nilsson, Product Manager at Fingerprints Biometric authentication has come a long way in recent years. Launched in the first Android smartphone almost five...

AI IS DRIVING A NEW FRONTIER IN BANKING – BUT THIS REVOLUTION IS EXPLAINABLE

By Hani Hargras, Chief Science Officer, Temenos   During the second half of the twentieth century, Artificial Intelligence (AI) was an idea that only featured in...

FIVE STEPS TO REDUCE THE RISK OF DATA BREACHES

- Steve Armstrong, Regional Director UK, Ireland & South Africa at Bitglass   There’s no doubt that financial services organisations are a prime target for cyber criminals. ...

AI-POWERED ESG: OUR CHANCE TO MAKE A REAL DIFFERENCE?

In this article - originally written as part of the ESCP Business School’s “Better Business: Creating Sustainable Value” series, Professor Terence Tse from ESCP...

The future of the biometric smart card: Five predictions for 2019

By Stan Swearingen, CEO of IDEX Biometrics         “Biometrics” has been the buzzword on everyone’s lips within the payments industry this year, and an influx of...

STANDARD BANK GROUP SELECTS AWS AS ITS PREFERRED CLOUD PROVIDER

One of Africa’s largest lenders selects AWS to accelerate mass migration, drive digital transformation, and enhance security posture in the cloud   Today, Amazon Web Services,...

What is Sustainable Finance, and how can AI accelerate it?

By Charles Sutton, Financial Services Industry Lead, EMEA and Prabhu Ramamoorthy, Developer & Partner Relations Manager, Financial Services and Technology Team, NVIDIA   Learn how AI is...

DIGITAL TRANSFORMATION: WHY TECHNOLOGY IS AN ONGOING EXPERIMENT FOR ENTERPRISE

By Dnyanesh Kale, Advisory Director, 6point6 The key challenge to successfully execute a digital transformation is well understood. More often than not, existing business services...

THE INTERNET OF ROBOTIC THINGS: HOW IOT AND ROBOTICS ARE EVOLVING TO BENEFIT THE SUPPLY CHAIN

By Stefan Spendrup, Vice President of Sales Northern and Western Europe at SOTI   The Internet of Robotic Things (IoRT) is a rapidly evolving technology. In...

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