Business

Investors who care: How private investment in temporary and emergency housing boosts social impact and economic returns

Kathryn Giblin, Chief Strategy Officer at specialist accommodation services provider Stef & Philips, explains that private investment in temporary and emergency accommodation isn’t just a lifeline for those in...

 How to Manage Cybersecurity Frameworks and Regulations Across Financial Services

Giles Inkson, Director of Services EMEA, NetSPI It’s not news that financial institutions have become a very lucrative target...

Why the AI revolution in credit lending starts with legal

By Richard Robinson, CEO and founder of Robin AI When it comes to credit lending, the early bird catches...

Leveraging Tax Compliance for Business Growth

Christiaan Van Der Valk, Vice President, Strategy at Sovos. As governments worldwide advance regulations to digitise tax processes and...

How automation can help to drive business success

Attributed to Ruchi Sharma, VP of Commercial Services, American Express The pace of digital transformation in finance departments continues...
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Avoidable customer churn costs British businesses £25 billion

Electricity, insurance, gas and broadband suppliers top the CallMiner Index Empathy in call centres is key to loyalty success New research released today by CallMiner, the...

Heads you win, tails you win–micro-segmentation in banking for high impact promotions and offers

By Suman Mandal, Vice President - Banking Solutions Group, VirtusaPolaris  As banks take the digital route, sometimes even “digital only” approaches, traditional means of reaching out...

Avoidable customer churn costs british businesses

Banks come eighth in the CallMiner Index – down from sixth over five years Consumers want to stay loyal but bad practices with new customer...

It takes five months to train new employees to do their job, report UK Businesses

Digital transformation driving demand for new skills in finance department 93% of CFOs find it challenging to find qualified employees UK lags behind...

Spitch recognised as Growth Stage company in Forrester’s report on speech analytic solutions

By : Alexey Popov, Founder and CEO, Spitch. A recent report by Forrester, one of the world’s premiere technology research companies, has recognized Spitch as...

Standing out from the crowd

By Sam Quawasmi, Co-Founder of Eureeca Whilst having a great business idea or invention is a brilliant foundation it is rarely enough to guarantee success on...