Business

Customer journeys driven by AI advantage and employee talent recognition in 2024

Brian Halpin, SVP, SS&C Internal Automation, SS&C Blue Prism As lending restrictions become increasingly tighter, and interest remains high, 2024 is expected to be the year of the customer. In...

How is Fintech Lending Responding to the Cost-of-Living Crisis?

Chirag Shah, founder and CEO of Nucleus Commercial Finance and Pulse.io Fintech lending has been a massive industry disruptor,...

Navigating the ESG landscape: 5 best practices for financial institutions

Maria Patschke, CEO of SAP Fioneer ESG Solutions The financial services sector leads global efforts to combat climate change...

Waging Wallets: Changing Payments in 2024

By Ivo Gueorguiev, co-founder at Paynetics 2023 wasn't a walk in the park for financial services. Economic crises like inflation...

2024 Financial Crime Trends to Watch

Katarina Pranjic is a leading authority in the field of economic crime and is Head of Policy and...
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Generation Z: the new first line of defence

By John Palmiero, SVP of EMEA at MetricStream As Generation Z starts to enter the workforce, it will shortly make up almost a quarter of...

Workplace tech: why it matters more than ever for recruitment, employee morale and productivity

By Tim Morgan-Hoole, Managing Director, JTRS (part of the Econocom Group) Technology has made the majority of our social and work lives much easier, more...

New Global Study Reveals Gaps In Digital Engagement In The Largest Companies

~ Inconsistent design and build leading to mixed customer service ~ ~ Significant variation between Asia and US/EMEA regions ~ ~ Digital presence not optimised for...

Effective channel shift is less about the technology and more about the people it affects, says Aspect Software

Winning the tech battle is important, but it is the human battle that needs the closest attention   For many a business, encouraging customers to embrace...

UK Accountants Share Digital Budget Updates with a Quarter of a Million Clients on Their Apps Courtesy of MyFirmsApp

MyFirmsApp team releases today’s budget update for accountants and their clients in almost real-time This afternoon, MyFirmsApp, the global number one provider of bespoke Apps...

EBA stress test: Use AI to prepare against Brexit shock – SAS

Lee Thorpe, head of risk business solutions, SAS UK & Ireland   “With Brexit just around the corner, it’s good to see that the banking sector...