Business

Rising customer expectations and the need for a unified customer experience platform

By Rahul Kumar, GM & Vice President, Financial Services and Insurance at Talkdesk. In today’s rapidly evolving financial landscape, customer expectations are not only rising but transforming dramatically. Consumers now demand...

DORA: A Catalyst for Bolstered Business Resilience

by Effie Bagourdi, Global Head of Service Management at Adaptavist If well implemented, the EU's upcoming Digital Operational Resilience...

2025 Predictions – Navigating Through the Challenges and Opportunities Ahead

Alasdair Anderson, VP of EMEA at Protegrity As we enter 2025, the global economic landscape remains a mix of challenges...

Evolving U.S consumer debt trends demands a fresh collections strategy

Hans Zachar, Group Chief Information Officer at Nutun After a prolonged phase of elevated interest rates, U.S. consumers have...

AI: A Swiss Army Knife for Asset Management in 2025

Jamil Jiva, Global Head of Asset Management, Linedata Change in the asset management industry has always been driven by...
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Behind-the-scenes of well-incentivised salespeople

Zane Koeller, Domain Principal, Sales Performance Management, Anaplan   Tips to manage your sales compensation planning more effectively It is an accepted truth that well-incentivised salespeople will...

BANKING: MAKING AI IN CUSTOMER SERVICE A REALITY

Dale Kim senior director of technical solutions at Hazelcast discusses how in-memory computing and AI are the key to up-selling at scale in the...

Easing cash flow pressures in the food & beverage sector

Gary Thompson, Siemens Industries and Markets, Siemens Financial Services (UK) examines the cash flow pressures faced by SME food & beverage manufacturers and how...

HOW DATA VIRTUALISATION CAN HELP THE FS INDUSTRY REGAIN COMPLIANCE CONTROL

Charles Southwood, Regional VP – Northern Europe and MEA at Denodo    In recent years, the financial services (FS) sector has witnessed a boom in digital transformation. In addition to...

THE ENTREPRENEUR MINDSET + SOCIAL RESPONSIBILITY = POSITIVE WELLBEING!

- Sezer Sherif, MCSI, CEO & Founder   Business winter blues As the Christmas period fast approaches, many hardworking entrepreneurs and SMEs are preparing to celebrate the...

HOW TO BE A SUCCESSFUL VIRTUAL TEAM LEADER

By Richard Davies,Managing Director, GPSgoaltrak   The biggest challenge facing the leaders of virtual teams is how to engage, align, build trust and ensure people are focused on...

THE EVOLVING ROLE OF THE CHIEF FINANCIAL OFFICER IN 2020

Byline: Mohamed Chaudry, Group CFO of FoodHub   Traditionally, the role of the Chief Financial Officer (CFO) has been unambiguous. As the senior executive responsible for...

OFFSHORE COMPANY FORMATION TACTICS FOR SMEs

James Turner, Director at company formation specialists, Turner Little   Starting a business brings with it its own set of challenges, as well as opportunities. But when...

HERE’S HOW AI WILL TRANSFORM SMALL BUSINESSES

- Meredith Wood, Vice President and Founding Editor, Fundera Artificial intelligence, or AI, has become such a way of life for millions of people across...

RS COMPONENTS – BUSINESS HUBS

The ‘Fortune 500’ profiles the top global companies around the world - not only are the companies always very high in revenue but they...

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