Business

Fraud Never Sleeps – And Your KYC Practices Shouldn’t Either

Author: Dan Frechtling, SVP, Product and Strategy at LegitScript Most payments firms combat financial crime with upfront underwriting followed by point-in-time reviews. Yet these practices fall short: 76% of financial...

With new regulations arriving, it’s time to rethink BNPL customer experience and cost models

Paul Thomas, Senior Vice President, EMEA, Acclaim The UK Buy Now Pay Later (BNPL) sector is an undoubted success...

Why CFOs are becoming buyers of operational data

By Juanjo Mestre, CEO & Co-founder, Dcycle CFOs now operate in an environment that’s overwhelmed by data that sits...

Payments transformation is still manual. AI has to prove it can change that.

Payments modernization is accelerating, but the way banks deliver these programs remains stubbornly manual. Oliver St Clair Stannard,...

The ‘wait-then-sprint’ pattern in modern dealmaking

By Jerome Pottier, EMEA Chief Revenue Officer at Datasite Despite heightened geopolitical instability, parts of the global M&A market...

How to Speak Your Customers’ Language and Remove Barriers to Borrowing

By Kristin Quinlan,CEO of Certified Languages International (CLI) Navigating financial transactions is tough, especially for the 1 in 5 U.S. residents who speak a language...

The Transformative Power of Generative AI in Banking and Finance

By Rutherford Johnson, PhD, ALM, Senior Lecturer, London School of Business and Finance The banking and finance sectors are in the midst of a profound...

How to launch a CX programme in financial services

By William Perry, Head of Financial Services UK Medallia   Competition in the financial services sector is becoming increasingly heated. As a result, financial organisations have...

Hidden channel costs: how to find and tackle them

By Mark Wass, Strategic Sales Director, UK and North EMEA at CloudBlue     Growth for businesses will always be a key objective. However, in this digital...

Shifting from tick-box compliance to true resilience with DORA

/Giles Inkson, Director of Services EMEA at NetSPI With the 17th of January DORA (Digital Operational Resilience Act) compliance deadline well behind us, financial institutions...

WHAT TO DO WHEN YOUR OLDER EMPLOYEES FEEL INTIMIDATED BY YOUNGER EMPLOYEES

- Sean Purcell We often talk about how we can play to our employee’s strengths within the business arena, whether that is in a sales-driven...

THE BENEFITS AND RISKS OF SMART CONTRACTS

Smart contracts are automated contracts with self-executing business rules and financial agreements written into the code and stored on a decentralized blockchain network. Note here...

RECALL YOUR REPUTATION: HOW TO HANDLE PRODUCT RECALLS

By Alex Balcombe, Partner at Harris Balcombe   John Lewis, Tesco, and Hotpoint have all been in the news in recent months over product recalls. They...

10 Dirty Tricks To Watch Out For When Negotiating

by Neil Clothier, senior expert at negotiation specialists Huthwaite International.   Picture the scene. You’re making the deal of a lifetime, yet you suspect foul play...

International start-up atlas: Most start-ups are founded in these countries

Gisma University of Applied Sciences analyses in which cities and countries most start-ups are founded More than half of all start-ups are founded in the...

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