Business

Closing the governance gap for AI in financial services

By Martin Tombs, Field CTO EMEA at Qlik News from the IMF and Bank of England  about the risks associated with AI have added fresh urgency to an already complex...

Trust, fraud and agentic AI: My key takeaways from Money20/20 Europe

By Fernanda Sottil, Senior Director of Strategy at Incode Money20/20 Europe returned to Amsterdam this June, bringing together banks,...

If AI does the books, who takes the blame?

By Boris Diakonov, co-founder and co-CEO of ANNA Money The days of finance teams spending hours on manual bookkeeping,...

Why Finance Teams Are Falling Out of Love with Spreadsheets

Matej Trbara, Co-Founder, Farseer   Finance professionals have a complicated relationship with Excel. On one hand, it is one of the...

Meta’s AI breach: why responsible AI matters in finance

Andy Jackson, VP Finance, iplicit This week, cybercriminals tricked Meta's AI customer support agent into handing over password reset...

How to Speak Your Customers’ Language and Remove Barriers to Borrowing

By Kristin Quinlan,CEO of Certified Languages International (CLI) Navigating financial transactions is tough, especially for the 1 in 5 U.S. residents who speak a language...

The Transformative Power of Generative AI in Banking and Finance

By Rutherford Johnson, PhD, ALM, Senior Lecturer, London School of Business and Finance The banking and finance sectors are in the midst of a profound...

How to launch a CX programme in financial services

By William Perry, Head of Financial Services UK Medallia   Competition in the financial services sector is becoming increasingly heated. As a result, financial organisations have...

Shifting from tick-box compliance to true resilience with DORA

/Giles Inkson, Director of Services EMEA at NetSPI With the 17th of January DORA (Digital Operational Resilience Act) compliance deadline well behind us, financial institutions...

Hidden channel costs: how to find and tackle them

By Mark Wass, Strategic Sales Director, UK and North EMEA at CloudBlue     Growth for businesses will always be a key objective. However, in this digital...

WHAT TO DO WHEN YOUR OLDER EMPLOYEES FEEL INTIMIDATED BY YOUNGER EMPLOYEES

- Sean Purcell We often talk about how we can play to our employee’s strengths within the business arena, whether that is in a sales-driven...

THE BENEFITS AND RISKS OF SMART CONTRACTS

Smart contracts are automated contracts with self-executing business rules and financial agreements written into the code and stored on a decentralized blockchain network. Note here...

RECALL YOUR REPUTATION: HOW TO HANDLE PRODUCT RECALLS

By Alex Balcombe, Partner at Harris Balcombe   John Lewis, Tesco, and Hotpoint have all been in the news in recent months over product recalls. They...

10 Dirty Tricks To Watch Out For When Negotiating

by Neil Clothier, senior expert at negotiation specialists Huthwaite International.   Picture the scene. You’re making the deal of a lifetime, yet you suspect foul play...

International start-up atlas: Most start-ups are founded in these countries

Gisma University of Applied Sciences analyses in which cities and countries most start-ups are founded More than half of all start-ups are founded in the...

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