Business

Global e-commerce strategy should now start with local acquiring

By Brian Gaynor, European Chief Executive, BlueSnap In my experience, finance and e-commerce leaders are almost always happy to talk about their booming international sales. Ask about the checkout experience...

Why the FCA’s AI review shows “human in the loop” isn’t enough

by Stuart Harvey, CEO of Datactics The FCA recently conducted a review on how AI is being managed and...

The supplier blind spot facing financial institutions

Oliver Norman, Chief Revenue Officer of Nomia While financial institutions have invested heavily in governance around their most critical...

Why governance is key to operational maturity in AI

By Richard Farrell, CIO at Netcall For the past few years, organisations have been racing to experiment with AI....

Why AI strategies are only as strong as the foundations beneath them

Matej Trbara, Co-Founder, Farseer   Finance teams have spent years building out their technology stacks.  And yet, humble Excel...

Top 5 Payment Apps for Travelling Abroad

Florian Winkler, COO and Co-founder at VitraCash   There’s nothing more frustrating than not being able to pay for products and services when you’re abroad, second...

The Transformative Power of Generative AI in Banking and Finance

By Rutherford Johnson, PhD, ALM, Senior Lecturer, London School of Business and Finance The banking and finance sectors are in the midst of a profound...

Hidden channel costs: how to find and tackle them

By Mark Wass, Strategic Sales Director, UK and North EMEA at CloudBlue     Growth for businesses will always be a key objective. However, in this digital...

How to launch a CX programme in financial services

By William Perry, Head of Financial Services UK Medallia   Competition in the financial services sector is becoming increasingly heated. As a result, financial organisations have...

Shifting from tick-box compliance to true resilience with DORA

/Giles Inkson, Director of Services EMEA at NetSPI With the 17th of January DORA (Digital Operational Resilience Act) compliance deadline well behind us, financial institutions...

WHAT TO DO WHEN YOUR OLDER EMPLOYEES FEEL INTIMIDATED BY YOUNGER EMPLOYEES

- Sean Purcell We often talk about how we can play to our employee’s strengths within the business arena, whether that is in a sales-driven...

International start-up atlas: Most start-ups are founded in these countries

Gisma University of Applied Sciences analyses in which cities and countries most start-ups are founded More than half of all start-ups are founded in the...

THE BENEFITS AND RISKS OF SMART CONTRACTS

Smart contracts are automated contracts with self-executing business rules and financial agreements written into the code and stored on a decentralized blockchain network. Note here...

RECALL YOUR REPUTATION: HOW TO HANDLE PRODUCT RECALLS

By Alex Balcombe, Partner at Harris Balcombe   John Lewis, Tesco, and Hotpoint have all been in the news in recent months over product recalls. They...

10 Dirty Tricks To Watch Out For When Negotiating

by Neil Clothier, senior expert at negotiation specialists Huthwaite International.   Picture the scene. You’re making the deal of a lifetime, yet you suspect foul play...

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