Business

Cyber Budget Wars: Why CFOs Are Now Steering Security Strategy

by Brian Ramsey, Vice President Americas, Xalient Over the past five years, the enterprise technology landscape has undergone a significant shift. Global disruptions, hybrid work models, and an increasingly complex threat...

Why Digital Transformation Still Fails, and What It Takes to Get it Right

Tonia Maneta, Chief Marketing Officer, Bizzdesign Despite bold ambitions and billions in spend, 88% of digital transformation initiatives fall...

AI in Customer Experience: The Challenges and Opportunities CIOs Face Today 

 By Jon Burghart, Chief Revenue Officer at AnywhereNow   As a CRO, I’m constantly evaluating how emerging technologies can drive...

Why banks must turn AI ambition into operational reality

Author: Simon Axon, Global Financial Services Industry Strategist at Teradata After years of experimentation, the banking industry has reached...

From technical debt to digital dividend

By Jamie Allsop, Financial Services and Insurance Managing Partner at HTEC The insurance industry stands at a crossroads. With...
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How to Speak Your Customers’ Language and Remove Barriers to Borrowing

By Kristin Quinlan,CEO of Certified Languages International (CLI) Navigating financial transactions is tough, especially for the 1 in 5 U.S. residents who speak a language...

How to launch a CX programme in financial services

By William Perry, Head of Financial Services UK Medallia   Competition in the financial services sector is becoming increasingly heated. As a result, financial organisations have...

The Transformative Power of Generative AI in Banking and Finance

By Rutherford Johnson, PhD, ALM, Senior Lecturer, London School of Business and Finance The banking and finance sectors are in the midst of a profound...

Shifting from tick-box compliance to true resilience with DORA

/Giles Inkson, Director of Services EMEA at NetSPI With the 17th of January DORA (Digital Operational Resilience Act) compliance deadline well behind us, financial institutions...

Hidden channel costs: how to find and tackle them

By Mark Wass, Strategic Sales Director, UK and North EMEA at CloudBlue     Growth for businesses will always be a key objective. However, in this digital...

WHAT TO DO WHEN YOUR OLDER EMPLOYEES FEEL INTIMIDATED BY YOUNGER EMPLOYEES

- Sean Purcell We often talk about how we can play to our employee’s strengths within the business arena, whether that is in a sales-driven...

THE BENEFITS AND RISKS OF SMART CONTRACTS

Smart contracts are automated contracts with self-executing business rules and financial agreements written into the code and stored on a decentralized blockchain network. Note here...

10 Dirty Tricks To Watch Out For When Negotiating

by Neil Clothier, senior expert at negotiation specialists Huthwaite International.   Picture the scene. You’re making the deal of a lifetime, yet you suspect foul play...

RECALL YOUR REPUTATION: HOW TO HANDLE PRODUCT RECALLS

By Alex Balcombe, Partner at Harris Balcombe   John Lewis, Tesco, and Hotpoint have all been in the news in recent months over product recalls. They...

THE BIGGEST CHALLENGES FACING INVESTORS RIGHT NOW

- Anthony is CEO and Co-founder of SeedLegals   With Covid restrictions tightening and the government instructing all companies to ensure their employees work from home...

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