WITH EMPATHY ON THE DECLINE, AI IS HELPING BRANDS CONNECT WITH CUSTOMERS IN AN EMPATHIC WAY

Chris Pennington, Chief Customer Officer, SugarCRM   Emotional intelligence is a crucial aspect of customer communication, and key to deliver...

TREADING THE TIGHT-ROPE OF COLLABORATION, DATA SECURITY AND PRIVACY

Nicolai Baldin, Co-founder and CEO, Synthesized.   The so-called FinTech revolution has long been in progress, with a number of...

How can a payments strategy support business growth?

Following the global economic upheaval brought on by the pandemic, businesses are once again prioritising growth on a global scale. While every business recognises the importance of expansion, their...

Automate or Fall Behind

Jamil Ahmed, Distinguished Engineer, Solace Legacy technology represents one of the single largest challenges facing the financial sector - with a complex, disparate and intricate technology stack required to manage...
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Ethical investment in business

By Rob Whorrod, Director of Acqius In August 2023, a report was published, claiming that sustainable finance lies at...

Embracing Open Banking and a Customer-Centric Financial Future

by Richard McCall, CEO of Armalytix The Origin of Open Banking While the implementation of Open Banking is relatively...

Banking’s Digital Dilemma: Convenience vs. Cyber Threats

Author: Spencer Starkey, VP of EMEA sales at SonicWall The rise in new banking technology has transformed how we...

New UK Connected Device Act comes into force to protect IoT devices, but more work is needed

In response to the growing threat posed by insecure digital devices, The Product Security and Telecommunications Infrastructure Act (PTSI) arrives on...

GenAI in Financial Services: 2024 as the Year of Transformation?

Ryan den Rooijen – Chief Strategy Officer, Appsbroker &...

What Does Corporate Travel Insurance Look Like in 2024 – And Beyond

By Phil Denman, CEO of MGA Capacity Insights. The corporate travel...

Automate or Fall Behind

Jamil Ahmed, Distinguished Engineer, Solace Legacy technology represents one of...

How financial services can navigate the threat landscape

By Martin Borrett, Technical Director, IBM Security, UK&I In recent...

Enhancing Financial Inclusion and Corporate Governance: The Proxymity Solution

By Steve Johnson, Chief of Staff at Proxymity The financial...

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Generative AI will not be a disruptor for financial services – but it can be its enabler

By Jared Johnson, Strategy Director at global digital transformation consultancy Kin + Carta Whatever the industry, Gen AI is having an impact - for better...

Education and support hold the key to financial inclusion

Paul Speirs, Managing Director, Consumer Information Services, Experian UK&I The economic climate is one of uncertainty, as living costs continue to strain the nation’s finances....

How banking companies can utilize hyper-personalization

Bill Waid, Chief Product and Technology Officer at FICO. In financial services, hyper-personalization is the Holy Grail of digital success. It’s the key to customer retention, satisfaction, and...

Evolving your digital journey: How can businesses avoid failing at digital transformation

By Nej Gakenyi, CEO and Founder of GRM Digital As new digital technologies continue to revolutionise workflows and processes across many industries, such as finance,...

Navigating the Dynamic Terrain of Fintech Apps: Insights for Marketers and Developers

By Ender Ozcan, SVP Global Revenue, Adjust The fintech revolution has transformed the way we interact with money, ushering in an era of unprecedented innovation...

Automation and its impact on the investment community

By Matias Collan, Chief Executive Officer, ACE Alternatives FinTech is transforming venture capital (VC), enhancing data analysis, streamlining operations, simplifying access to capital, enabling personalized...

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