Exclusive Content
Rising customer expectations and the need for a unified customer experience platform
By Rahul Kumar, GM & Vice President, Financial Services and Insurance at Talkdesk.
In today’s rapidly evolving financial landscape, customer expectations are not only rising but...
Driving resilient omnichannel banking with data insights
Brendan Thorpe, Customer Success Manager at Auriga
Every interaction with ATMs or ASSTs emits hundreds of thousands of data points per day, and with thousands...
Regulation and Consumer Credit Act Reform Will Drive BNPL Consolidation and Sustainable Growth
By Iana Vidal, Head of UK Public Policy, Clearpay
The UK’s Buy Now, Pay Later (BNPL) sector is gearing up for some significant changes in...
DORA: A Catalyst for Bolstered Business Resilience
by Effie Bagourdi, Global Head of Service Management at Adaptavist
If well implemented, the EU's upcoming Digital Operational Resilience Act (DORA) presents an opportunity for...
LogicMonitor and Gieom Partner to Strengthen Operational Resilience in Financial Services
Empowering financial institutions to meet DORA and UK mandates with AI-powered observability
LogicMonitor (https://www.logicmonitor.com/), the leading SaaS-based hybrid observability platform powered by artificial intelligence (AI),...
Introducing Adyen Uplift: The payment solution optimising every transaction with AI
Piloted by 60 enterprise businesses including: Patagonia, On, Indeed, NordSecurity and Fubo
AI helps businesses increase payment conversion rates by up to 6% compared to...