Banking

Beyond Banking: How CX Is Fintech’s Real Growth Engine

"Nick Merritt, Executive Director at Wipro’s design arm, Designit" The UK is still the market leader in fintech innovation. But with investment in the sector hitting a four year low, those...

What banking will look like in 2030 as digital innovation accelerates

By Ghady Rayess, Co-Founder and Managing Director at FOO For the banking industry, the 2020’s mark a transition decade,...

Overcoming Legacy System Challenges in Omnichannel Banking

Author: Brendan Thorpe, Customer Success Manager at Auriga Across the banking sector, there is strong alignment around the goal...

Branches, ATMs and the Art of Staying Relevant

Brendan Thorpe, Customer Success Manager at Auriga For most of their history, bank branches and ATMs have existed to...

Why travel is the biggest disruptor in US banking

Nick Merritt, Executive Director at Wipro’s design arm, Designit In the years following the pandemic, passport ownership increased dramatically in...

Navigating the CBDC revolution: How banks can stay ahead in the digital currency landscape

David Creer, Global DLT, Crypto and E-Money Lead at GFT Digital currencies represent the next phase of the digital revolution, marking what may be the...

SHAKING THINGS UP: INNOVATION IN BANKING AND FINANCE

By Rahul Kumar, GM & Vice President, Financial Services and Insurance at Talkdesk. The financial services industry is undergoing a transformation that spans far beyond...

Loyalty doesn’t grow on trees: how banks can ensure younger generations continue cashing in their chips.

Ben Thrasher, Strategy Director at Design Bridge and Partners For a long time, banks had enjoyed loyal customers with minimal effort. Whether it was out...

International Payments: Bridging the Gap in a Borderless World

Martynas Bieliauskas, CEO, Klarpay AG As any West Berliner over the age of 40 can attest, you don’t need a coastline to feel like you’re...

SoftPoS: Revolutionising Payments or Worsening Inequality?

By Brad Hyett, CEO at phos Software Point of Sale (SoftPoS) technology has quickly gained the attention of growth-driven businesses by having the capability to...

The future of banking is intelligent – but riskier than ever, study reveals

New SAS-sponsored research by Economist Impact exposes banking’s crossroads – and its forward path, unveiling five imperatives for leading in the ‘Digital Intelligence Era’ As...

Banking reimagined: How lifestyle branding is transforming financial services

By Zac Eller, GM, Global Partnerships at ExpressVPN The role of banks in society is undergoing a quiet revolution. Once defined by interest rates and overdraft...

Is AI Literacy the New Data Literacy?

By James Fisher, Chief Strategy Officer at Qlik As we start moving beyond the hype of generative AI, there is a reckoning that while it...

Beyond Credit Cards: The Rise of Alternative Payment Methods

By Papuna Lezhava, CEO and Co-founder of KEEPZ The way we pay is changing, rapidly. For the last two decades, credit cards reigned supreme, sitting...

Why the banking industry is still nervous about AI

Rowena Rix is Head of Innovation and AI for Dentons UK, Ireland and Middle East. Artificial intelligence has huge potential to boost accuracy and efficiency...

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