Tag: financial institutions
How process intelligence can tackle the ‘great disconnect’ in banking
Rupal Karia, VP & Country Leader UK&I at Celonis
Banks are facing a time of enormous change, with artificial intelligence (AI) holding the promise to...
How financial institutions can avoid AI induced hallucinations
By Barley Laing, the UK Managing Director at Melissa
The transformative power of artificial intelligence (AI) promises to, and in many cases already is, driving...
Customer journeys driven by AI advantage and employee talent recognition in 2024
Brian Halpin, SVP, SS&C Internal Automation, SS&C Blue Prism
As lending restrictions become increasingly tighter, and interest remains high, 2024 is expected to be the...
Navigating the ESG landscape: 5 best practices for financial institutions
Maria Patschke, CEO of SAP Fioneer ESG Solutions
The financial services sector leads global efforts to combat climate change and create sustainable development by providing...
Charting the Future: Dynamics of Customer Engagement in Banking
By John Barber, Vice President of Infosys Finacle Europe
In the rapidly evolving landscape of the banking ecosystem, customer engagement will continue to be a...
How financial institutions can safeguard their migration to ISO 20022
Written by Dan Melville, Head of UKI & MENA Tricentis
In 2018, Swift's broad community encompassing over 11,000 financial institutions collectively announced its adoption of...