Finance

Business

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
Banking

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...
Finance

Capital Gains Tax increase isn’t a landlord tax. It’s an entrepreneur tax, and it’s bad for British business.

There is a growing disconnect between the Government’s pro-business messaging and what business owners are experiencing on the...
Banking

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
Banking

Fintechs are becoming banks: What does it mean for SMEs?

By Mark Andreev, CEO at Exactly.com For much of the past decade, fintechs were defined by their ability to...

Is your payments infrastructure equipped to handle today’s risks?

Banking
James Richardson, Global Head of Solutions, Bottomline Business and finance leaders are navigating a tricky landscape. In today’s environment of trade tensions, inflationary pressure, and...

Pay By Bank – The Revolution Changing the Face of Payments

Banking
By Delia Pedersoli, COO, MultiPay Global Solutions In the ever-evolving landscape of retail, one trend stands out: the meteoric rise of alternative payment methods (APMs)....

HOW TECH IS TURNING FINANCIAL SERVICES EVENTS INTO GROWTH ENGINES

Business
By Ben Krebs, head of production at EC Financial services (FS) brands are competing in one of the toughest commercial environments around – especially those...

Making ‘back to the office’ mandates a success in the finance sector

Business
Julian Broster, VP of Strategic Business Development, Apogee Corporation   The future of work continues to unfold. With industry giants such as BlackRock, JP Morgan, and...

Enhancing Financial Inclusion and Corporate Governance: The Proxymity Solution

Finance
By Steve Johnson, Chief of Staff at Proxymity The financial markets are becoming more democratised than ever. The rise in the number of retail investors...

Total Experience in Insurance

Banking
Author: Monica Hovsepian, Global Industry Strategist for Financial Services, OpenText While the insurance industry might be undergoing major changes driven by technology, the end goal...

Is the financial sector ready for DORA?

Business
Wayne Scott, Regulatory Compliance Solutions Lead at leading software escrow company, Escode, delves into the Digital Operational Resilience Act (DORA), exploring the key challenges...

Unlocking revenue and customer satisfaction with embedded finance

Finance
By: Nirav Patel, CEO of Andaria   In the ever-evolving landscape of financial technology, the concept of embedded finance has emerged as a transformative force, presenting...

Beyond passwords: The evolution of trust in financial authentication  

Finance
Paul Inglis, General Manager, EMEA, Ping Identity Financial institutions operate in one of the most heavily regulated industries and strive to go above and beyond...

What does 2024 have in store for fintech?

Banking
2023 wasn’t a smooth run for the fintech community. From the collapse of SEB and the significant reduction in VC funding (a YoY drop...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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The Increasing Role of AI in Financial Customer Service

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