Luke Cuthbertson, Head of CX Consulting Practice, Route 101
Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
By Luigi Capoani economist, researcher, and lecturer in International Economics at
Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT)
Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
By Anuj Goel, CEO at Cyware
Financial institutions are facing a unique uphill battle when it comes to addressing the ever-evolving threat landscape. Not only...
By Brendan O’Brien, Co-Founder and Chief Innovation Officer at Aria Systems
In the rapidly evolving landscape of financial services (FS), the integration of artificial intelligence...
With only around 9% of new green hydrogen projects under construction or having reached final investment decision stage, Nadim Chaudhry, Chief Executive Officer, World...
By Martin Bradbury, Regional VP, UK&I, at Dynatrace.
The ongoing wave of outages impacting UK household retailers and banks is a stark reminder that payment...
John da Gama-Rose, Head of Banking & Financial Services at Cognizant
Enterprise generative AI is revolutionising the finance industry. By 2026, over 100 million humans...
Ping Identity executives: Andre Durand, CEO and Founder; Alex Laurie, Senior Vice President; Paul Inglis, General Manager of EMEA
In 2025 rapid technological advancements will...
By Darren Cran, COO, AccountsIQ
The emergence of ChatGPT, Bard and other powerful, user-friendly AI models has sparked much debate about how the technology will...
By Mark Nutt - Senior Vice President at Veritas Technologies
Research shows that three-in-five financial services organisations (64%) were hit by ransomware attacks in the past year,...
Steve Brodrick, Chief Transformation Officer at Alteryx
Today, finance leaders face the challenge of not only delivering financial success but also providing strategic insights to...
By Dirk Alshuth, Cloud Evangelist at emma – the cloud management platform
The cloud is increasingly integral to business operations, with 17% of financial institutions...