Finance

Business

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
Banking

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...
Finance

Capital Gains Tax increase isn’t a landlord tax. It’s an entrepreneur tax, and it’s bad for British business.

There is a growing disconnect between the Government’s pro-business messaging and what business owners are experiencing on the...
Banking

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
Banking

Fintechs are becoming banks: What does it mean for SMEs?

By Mark Andreev, CEO at Exactly.com For much of the past decade, fintechs were defined by their ability to...

Unlocking AI Potential in Finance: The Imperative of Data Unification

Finance
By Manish Sood, Founder and CEO of Reltio Financial services organizations are racing to implement the latest artificial intelligence (AI) tools to keep pace with...

Why financial institutions must prioritise contact data quality if serious about fraud prevention

Business
By Barley Laing, the UK Managing Director at Melissa According to Nasdaq’s 2024 Global Financial Crime Report $3.1 trillion of illicit funds flowed through the...

Revamping Financial Services: An Incremental Strategy for Digital Business Excellence

Finance
By Vikas Krishan, Chief Digital Business Officer and Head of the EMEA region at Altimetrik The traditional concept of 'digital transformation' often misses the mark,...

The Hidden Determinant of Value in Financial Services M&A

Business
By Spencer Earp, SVP of EMEA at Conga The UK financial services sector is in the middle of a deal-making revival. Nearly 400 mergers and...

AI-Powered finance teams: Confident for the year ahead

Finance
Matt Rodgers, Managing Director, EMEA at OneStream Preparing for the year ahead can be daunting for finance departments, demanding meticulous attention to detail and careful...

Car Finance Mis-Selling: Is This the New PPI Scandal of 2025?

Business
Millions of UK drivers risk having unknowingly overpaid for their vehicles due to a major mis-selling scandal in the car finance industry. Described as...

How Financial Institutions Can Combat Identity-Based Threats and Strengthen Cybersecurity

Business
By Jason Morano, CCSP, Security Engineer at Quest Software In the face of escalating cyber threats, financial institutions are under increasing pressure to protect sensitive...

Banking on intelligence:  How finservs can leverage OSINT and dark web intelligence to stay ahead of cyber threats

Banking
By Keaton Fisher, Senior Solutions Consultant, Customer Success US,  Silobreaker Financial institutions have long been in the crosshairs of cybercriminals. It’s simple to see why,...

The right technical infrastructure – you can’t automatically bank on getting it right

Banking
By James Reeve, Executive Director of Design at UIC Digital Banking complaints in the UK have soared to a decade high, reflecting growing consumer dissatisfaction...

Who’s Winning the Real Time Payments Race?

Finance
Despite discrepancies in growth between regions, and ongoing barriers to full adoption, it’s estimated that up to half of B2B payments will be made in real-time...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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