Finance

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...

Capital Gains Tax increase isn’t a landlord tax. It’s an entrepreneur tax, and it’s bad for British business.

There is a growing disconnect between the Government’s pro-business messaging and what business owners are experiencing on the...

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...

Fintechs are becoming banks: What does it mean for SMEs?

By Mark Andreev, CEO at Exactly.com For much of the past decade, fintechs were defined by their ability to...

Harnessing automation for a successful transformation in financial services

John Gaughan, Senior Quality Engineering Manager at Roq The financial services industry is undergoing a significant period of transformation as it embraces new technologies designed...

Currency Exchange Rate Volatility and Its Impact on Financial Planning

For individuals who hold assets, earn income, or make investments across different countries, exchange rate volatility can significantly impact the value of those assets...

WHY RISK AND TREASURY CAN NO LONGER WORK IN ISOLATION

By Ashley Crawford, Senior Risk Solutions Executive at SAS.  For decades, we’ve seen banks manage risk and treasury functions in parallel but as largely separate...

How trade-based money laundering will rise with tariff wars

Hassan Zebdeh, Financial Crime Advisor at Eastnets Tariff wars and protectionism are opening lucrative new avenues for trade-based money laundering and traditional compliance models can’t...

Why outdated accounting software is causing a CFO confidence crisis

Nick Longden, CRO, AccountsIQ Chief Financial Officers are undoubtedly spinning a lot of plates. Developing financial strategies and overseeing quarterly and annual reporting is particularly difficult...

Finance Is Moving Beyond SaaS. The Future is Governed Execution.

Alok Ajmera, CEO of Prophix SaaS (Software-as-a-Service) didn’t eliminate the complexity of finance–it digitized it. Planning moved from spreadsheets to platforms, reporting became easier to...

The importance of data quality in enhancing the customer experience in 2024

By Barley Laing, the UK Managing Director at Melissa Competition is growing in the financial services sector as more fintechs compete with the legacy banks....

Are Biometrics the Key to Securing Financial Services?

Bala Kumar, Chief Product Officer, Jumio   In today's digital landscape, where data breaches and cyber threats are rampant, the financial services sector must review its...

CFOs need automation to deliver long-term ROI with AI 

By: Eric Emans, CFO Nintex  The financial services industry is at the forefront of AI implementation. This is not surprising as the financial sector is...

The secret to building visibility and credibility in financial services

Raffaele Apostoliti, CEO, B2B Stars Achieving brand visibility and maintaining reputability and credibility is an acute challenge for businesses in the financial services sector. Larger...

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