Luke Cuthbertson, Head of CX Consulting Practice, Route 101
Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
By Luigi Capoani economist, researcher, and lecturer in International Economics at
Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT)
Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
Anne Willem de Vries, Co-founder and CEO, Silverflow.
Although the payments sector handles millions of transactions daily, it’s an open secret that it relies on...
By Mick Fennell, Business Line Director and Head of Payments at Temenos
In 2023, we saw several interesting developments in the payments space, notably a...
Frédéric Viard, Head of Strategic Product for Financial Messaging, Bottomline
International trade is a political pawn half as old as time. The demand for smarter,...
Laura Eshelby, Head of Economic Crime at Clue Software
Financial crime has always been a threat to the global economy, but advancements in technology have...
By Giorgio Danesi, EMEA Leader for Data and Technology Transformation at IBM Consulting
As businesses across industries recognise the power of generative artificial intelligence (AI),...
By Richard Timperlake, SVP, EMEA
In finance, small delays can have a big impact. Delays of mere seconds can have huge financial ramifications – which...
Director of Global Strategic Accounts at Escode, Andy Ramsbottom, highlights the importance of software escrow in a volatile financial climate and how venture capitalists...
By Ash Botten, Vice President Europe, Tipalti
Last year was a challenging time for many businesses. An uncertain economy with stubbornly high interest rates and...