Finance

Business

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
Banking

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...
Finance

Capital Gains Tax increase isn’t a landlord tax. It’s an entrepreneur tax, and it’s bad for British business.

There is a growing disconnect between the Government’s pro-business messaging and what business owners are experiencing on the...
Banking

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
Banking

Fintechs are becoming banks: What does it mean for SMEs?

By Mark Andreev, CEO at Exactly.com For much of the past decade, fintechs were defined by their ability to...

What is MiCA and what impact will it have in 2024?

Business
Written by: Ghazi Ben Amor, VP - Corporate Development at Zama   The speed and extent of growth in Crypto uptake is dependent on building greater...

 How to Manage Cybersecurity Frameworks and Regulations Across Financial Services

Business
Giles Inkson, Director of Services EMEA, NetSPI It’s not news that financial institutions have become a very lucrative target for cybercriminals.  With the large amounts...

Ensuring underserved customers can access finance requires industry collaboration

Business
By Aimee Gethin, COO, Zuto Financial services companies are becoming increasingly sophisticated in their ability to offer personalised solutions to customers. With product development fuelled...

How Should CFOs Think About Approving AI Spending?

Business
By Brian Unruh is Chief Financial Officer (CFO) at ABBYY When you hear your dentist talk about the use of artificial intelligence, you know it’s...

Serving the Strategic CFO: Growing opportunities for next-generation tooling

Finance
By Phoebe Kitchen, Vice-President, Investments at Venture Capital firm, Inovia Capital In recent years, the role of the CFO has needed to change. Increased operational...

The Rise of ChatGPT: A Pioneering Force in Financial Sector Evolution

Business
Spokesperson: Paul O’Sullivan, Global Head of Banking and Lending at Aryza The introduction of ChatGPT in November 2022 marked a significant milestone in the technology...

Embracing the Future: Transforming Open Banking into a Fully Realised Open Finance Landscape

Banking
By Adam Prince, VP Product Management at Sage    Open banking has emerged as a beacon of innovation, empowering individuals with unprecedented control over their financial...

How Banking-as-a-Service is driving financial inclusion across the globe

Banking
Valmina Prezani, Head of Retail Banking, SAP Fioneer Nearly 1.5 billion people worldwide are unbanked, meaning they lack access to traditional banking services such as savings or...

AI in Investment: A Guide for Asset Managers

Business
Giacomo Barigazzi ,Co-founder, Axyon AI In today's dynamic investment landscape, the race to harness new technologies for a competitive advantage is more fierce than ever....

AI in Financial Spreading: Transforming Direct Lending Operations

Business
By Terence Tse, Bill McCahey and Danny Goh The Operational Challenge Direct lending institutions face a critical bottleneck that constrains growth and profitability: financial spreading. This...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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