Luke Cuthbertson, Head of CX Consulting Practice, Route 101
Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
By Luigi Capoani economist, researcher, and lecturer in International Economics at
Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT)
Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
Rob Steele, CFO at iplicit
This week’s headlines have not been kind to the National Crime Agency (NCA).According to a report from His Majesty's Inspectorate...
Ngetha Waithaka, General Partner at tech growth fund, Norrsken22
The role of the Chief Financial Officer is changing. Due to the advancement in the technology...
Adam Zoucha, MD EMEA, FloQast
After years of seeming permacrisis following the pandemic, Brexit and balance-busting inflation, 2024 will be defined not by firefighting but...
By Stuart Tarmy, Global Director of Financial Services Industry Solutions at Aerospike
The financial services industry has taken enormous strides in their deployment of AI...
By Karen Williams, Chief Financial Officer of Amex GBT
In today’s world, a Chief Financial Officer has to perform a finely honed balancing act. We’re...
by Barath Narayanan, Global BFSI and Europe Geo Head at Persistent Systems
Imagine effortlessly opening a new bank account and onboarding through an intelligent virtual assistant –...
Emma O’Dell, Skills and Capability Director at BPP
The UK's finance sector stands at a pivotal moment. Skills England's 2025 assessment found that 69% of...