Finance

Business

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
Banking

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...
Finance

Capital Gains Tax increase isn’t a landlord tax. It’s an entrepreneur tax, and it’s bad for British business.

There is a growing disconnect between the Government’s pro-business messaging and what business owners are experiencing on the...
Banking

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
Banking

Fintechs are becoming banks: What does it mean for SMEs?

By Mark Andreev, CEO at Exactly.com For much of the past decade, fintechs were defined by their ability to...

Insource vs. Outsource: Solving Legacy System and Market Data Challenges in Financial Markets

Finance
Steven Roe, Vice President of Market Data Solutions, TNS Financial Markets Banks and hedge funds face increasing pressure to determine when to insource versus outsource...

Why FS leaders must rein in SaaS spending

Business
Niranjan Vijayaragavan, CPO & CTO at Nintex In 2024, global IT spending in the financial services sector was projected to reach $694.4 billion over the...

Legacy Systems to Open Finance: Breaking Barriers in Banking

Banking
Barath Narayanan, Global BFSI and Europe Geo Head, Persistent Systems Adoption of open finance is being fuelled by technological advancements, evolving consumer expectations, and regulatory...

How embedded finance is changing the game for customer loyalty

Business
Spokesperson: James Butland, Managing Director UK, Mangopay Consumers are once again driving a new type of demand— financial services embedded directly into everyday platforms. What...

How could the rise of AI impact the global payroll sector in 2024 and beyond?

Banking
Matt Hillier, EVP, Product at CloudPay Like almost every other major business sector, payroll is undergoing a significant transformation, driven by the changing nature of...

Waging Wallets: Changing Payments in 2024

Business
By Ivo Gueorguiev, co-founder at Paynetics 2023 wasn't a walk in the park for financial services. Economic crises like inflation and recessions tested business resilience, reshaped...

AI Reshaping Finance: Three Game-Changing Transformations

Business
Author: Ante Spittler, Co-founder and CEO of spend management platform Moss   The benefits of Artificial Intelligence (AI) extend across almost all business functions, but its...

Financial Services’ Shift to APIs Creates Expanded Threat Surface

Finance
by Karl Mattson, Field CISO, Noname Security Financial services firms deploy an increasingly complicated mix of technologies, systems, applications, and processes to serve customers and partners...

The Importance of Customised Payment Solutions for Businesses

Business
Can Taner, CPO, Bitpace Digital payments, or financial transactions that do not involve the physical transfer of currency, are seeing accelerated growth in popularity. It’s...

NCA’s legacy tech nightmare: finally a wake-up call for FDs?

Business
Rob Steele, CFO at iplicit This week’s headlines have not been kind to the National Crime Agency (NCA).According to a report from His Majesty's Inspectorate...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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