Finance

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...

Capital Gains Tax increase isn’t a landlord tax. It’s an entrepreneur tax, and it’s bad for British business.

There is a growing disconnect between the Government’s pro-business messaging and what business owners are experiencing on the...

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...

Fintechs are becoming banks: What does it mean for SMEs?

By Mark Andreev, CEO at Exactly.com For much of the past decade, fintechs were defined by their ability to...

GenAI in Financial Services: 2024 as the Year of Transformation?

Ryan den Rooijen – Chief Strategy Officer, Appsbroker & CTS The hype around GenAI has reached fever pitch. From customer conversations, it’s clear the topic...

Strategies for financial services firms to handle the changing compliance environment

Mark Nutt, Senior Vice President, International Sales at Veritas Technologies Data has never been more crucial or provided a greater opportunity for companies in the...

2025: The year of financial transformation

By Adam Zoucha Accountants have an important and potentially transformative year ahead. Life is undoubtedly getting more complex for CFOs, with challenges around data quality...

The Hidden Challenge of Manual Reconciliation in Payments—and Why Automation Is the Future

By Aaron Holmes, CEO of Kani Payments The payments industry moves fast. Billions of transactions flow through every day, across systems, currencies and payment channels....

The importance of data visibility in today’s AI Age

Ben Hunter, Senior Director of Financial Services, Gigamon AI can deliver a decisive edge in the highly competitive financial services industry. Retail banks and other...

How to approach DORA with a pragmatic mindset

Giles Inkson, Director of Services EMEA, NetSPI In my previous article, I provided an introductory guide to understanding DORA, what it is, what it means...

Transforming Data Overload into Financial Insight: Harnessing Retrieval-Augmented Generation (RAG)

By John Barber - Vice President and Head at Infosys Finacle, Narasimha Prasad Nagaraja - Senior Director, Infosys Finacle and Ramprasath Ganesaraja – Head of...

Investors who care: How private investment in temporary and emergency housing boosts social impact and economic returns

Kathryn Giblin, Chief Strategy Officer at specialist accommodation services provider Stef & Philips, explains that private investment in temporary and emergency accommodation isn’t just...

Why recovery is the new security

Spokesperson: Dan Box, Chief Technology Officer for UK&I, NetApp In financial services, disruption is no longer a remote possibility. It is an operational certainty. The...

How Banking-as-a-Service is Lowering Barriers for Innovative Fintech Startups

Author: James Simcox, Chief Product Officer and Managing Director International at Equals Money In the fast-moving world of Fintech, innovation is accelerating at an unprecedented...

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