Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

IndusInd Bank Launches Multi-Branded Credit Card in Partnership with Qatar Airways and British Airways

 This Credit card aims to deliver best-in-class rewards and benefits for international travel IndusInd Bank has launched a first-of-its-kind multi-branded credit card - ‘IndusInd Bank...

THE FUTURE OF CLOUD: HOW TO KEEP YOUR DATA SAFE

By Pete Braithwaite, COO of KIT Online Cloud services are inherently scalable, responsive and flexible. They offer huge flexibility – after all, workers are no...

GETTING THE BALANCE RIGHT: HOW TO MANAGE RISK AND REGULATION WITH PEOPLE-BASED MARKETING

Alex Hazell, Head of Legal at Acxiom   Today, customers are knowledgeable and are more empowered than ever before to take action based on that knowledge....

WANTING TO BOOST YOUR SAVINGS? HERE’S HOW YOU CAN EARN AN EXTRA INCOME FROM HOME

Do you have a financial goal you are trying to achieve? Are you hoping to save enough to buy your first home? Do you...

MANAGING MIFID II RECORDING AND SURVEILLANCE IN A POST-BREXIT UK

By Colum Gorman, Business Development Director at Content Guru   Among the many uncertainties brought about by Brexit, it remains to be seen whether the UK...

Security vs online payment convenience: which one is tipping the scales for customers?

 Chirag Patel, President of Digital Wallets at Paysafe.   While keeping their payment details safe is a top priority for customers when shopping online, they're not...

The evolution of digital banking: What traditional banks must offer to remain competitive

Manoj Mistry, Managing Director, IBOS Association   Financial services continue to experience a massive upheaval as digital transformation is rolled out across the sector at a...

The future of digital currencies

Kevin Braine, Global Head of Research and Operations for Kroll’s Compliance Risk & Diligence practice   Undoubtedly, the future for currencies is digital. As cash use...

How to cut through the data noise and leverage actionable security and threat intelligence

By Kristofer Mansson, CEO and co-founder, Silobreaker   When it comes to the power of good intelligence, it’s important to first make a distinction: data is...

What Black Friday’s sales mean for retailers in 2024

By Delia Pedersoli, COO of MultiPay Global Solutions   2023 has been a tough year for retailers. The combination of high business rates and the cost-of-living...

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