Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How digital signatures and blockchain technology can help to mitigate fraud risks

Tage Borg, Chief Technology Officer of Scrive, explains the preventative measures banks should be implementing to protect their customers In the first half of 2021,...

8 ways tradespeople can make their work more sustainable

For World Environment Day (5th June), an expert has shared advice on how tradespeople can make their work more sustainable. Improving sustainability can benefit both...

How process intelligence can tackle the ‘great disconnect’ in banking

Rupal Karia, VP & Country Leader UK&I at Celonis Banks are facing a time of enormous change, with artificial intelligence (AI) holding the promise to...

Planning for success: four tips for reaching business goals

Patrick Ross, Relationships Manager at ActiveOps discusses the four points every frontline manager needs to master to ensure business needs are met for a...

How to Build Your Credit Up Safely

by Taylor McKnight, Author for Compare Credit   What Is Credit? Credit is money owed by a person that allows them to pay off debts at a...

How could the rise of AI impact the global payroll sector in 2024 and beyond?

Matt Hillier, EVP, Product at CloudPay Like almost every other major business sector, payroll is undergoing a significant transformation, driven by the changing nature of...

Supporting migrants can contribute to our economies

By Guy Kashtan, co-founder & CEO of Rewire   As inflation in the UK hits a 40-year high, millions of people are being forced to cut...

How Embedded Insurance is Transforming the Travel Industry

Meitav Harpaz is the CEO and co-founder of Palo Alto headquartered insurtech startup Pattern   The travel industry is no stranger to innovation, with new technologies...

THESE TOP 5 INTERACTIVE SKILLS WILL ENSURE WE’LL BECOME BETTER COMMUNICATORS IN 2021

Last year was one like no other and is certainly one that the majority of us will be keen to say goodbye too. That...

THE NEXT GENERATION OF BUSINESS PAYMENTS

Petr Kozyakov-Co-Founder and Chief Business Development Officer, Mercuryo   In 2020, 35.6 billion payments were made in the UK alone, according to recent numbers released by...

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