Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

From financial officer to business strategist: the evolving role of the modern CFO

By Ronnie Wilson, Group Executive Vice President, at Serviceware   The role of the Chief Financial Officer (CFO) has undergone significant change. Now seen as a...

COULD GRAPH TECHNOLOGY BE A POWERFUL WEAPON AGAINST CORONAVIRUS FRAUD?

Crisis funds and loans put in place to help support businesses during the health emergency have become a prime target for cybercriminals. Neo4j’s Amy...

  How the Nature of Work Is Changing

By Omri Hayner, General Manager, WEM, NICE   The nature of work is changing, and there’s no going back. New generations have entered the workforce, fundamentally...

2023; the year of HR digital momentum and maturity

Colette Philp, UK HR Country Lead at SD Worx UK   For HR leaders, the momentum of rapid transformation driven by the pandemic remained steady this year....

The M&A outlook ahead: M&A to come back into the spotlight in 2024 after slower 2023

By Merlin Piscitelli, CRO EMEA at Datasite   Following the frenzied highs of 2021, and turbulence of 2022, many dealmakers questioned whether mergers and acquisitions (M&A)...

Dissecting the expansion of online checkouts

Daniel Kornitzer, Chief Business Development Officer   Card payments have long existed as the preferred payment method for online consumers. But in recent years we have...

TURNING THE BURDEN OF COMPLIANCE INTO COMPETITIVE ADVANTAGE

Ben Bulpett, Identity Platform Director, EMEA, SailPoint   Banking is no longer limited to four walls of a building. In the UK, three-quarters (73%) of consumers...

THE JOURNEY TO PROCUREMENT TRANSFORMATION: AFTER LAYING YOUR PLAN, THE NEXT STOP IS BUY-IN

By Alex Klein, COO at Efficio   In part one of this series, I made the case for a solid, well conceptualised procurement transformation plan –...

Waging Wallets: Changing Payments in 2024

By Ivo Gueorguiev, co-founder at Paynetics 2023 wasn't a walk in the park for financial services. Economic crises like inflation and recessions tested business resilience, reshaped...

How digital signatures and blockchain technology can help to mitigate fraud risks

Tage Borg, Chief Technology Officer of Scrive, explains the preventative measures banks should be implementing to protect their customers In the first half of 2021,...

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