Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Audience over Aggregators: How brands can reclaim power over customer acquisition

Hannah Kimuyu, MD - Performance, Brave Bison   Aggregator platforms like Booking.com, MoneySuperMarket, Compare the Market, USwitch and more promise a seemingly easy avenue to new...

How embedded finance is changing the game for customer loyalty

Spokesperson: James Butland, Managing Director UK, Mangopay Consumers are once again driving a new type of demand— financial services embedded directly into everyday platforms. What...

Request to Pay – Where is the Industry Heading?

Andrew Ducker, Senior Payments Consultant at Icon Solutions Request to Pay services – which allow payees to initiate requests for payments within a secure messaging...

Why AI is business critical to deliver growth, no matter what sector

By Andrew Lloyd, Managing Director at Search Acumen While discussions around the future of Artificial Intelligence run the risk of verging into the realm of...

Compliance systems: filling in the gaps

KK Gupta, CEO at Facctum   Financial crime and other regulatory compliance can be a costly, time consuming and resource-heavy endeavour for businesses in any sector. ...

3 key things to know before starting to invest

Nicolas Overloop ~ CEO of Horizon65 Institutional and HNWI  investors have known for ages how to structure investments to survive crises like the current inflation...

AI Reshaping Finance: Three Game-Changing Transformations

Author: Ante Spittler, Co-founder and CEO of spend management platform Moss   The benefits of Artificial Intelligence (AI) extend across almost all business functions, but its...

Businesses at a time of recession: how alternative finance options are helping companies survive and thrive

Ian Duffy, CEO, Accelerated Payments   While the current landscape is challenging for all businesses, it is crucial to remember that crises can drive innovation and...

THE EVOLVING TECHNOLOGY NEEDS OF THE FINANCE DEPARTMENT

Jennifer Sims, Senior Consultant at Xledger   The world of finance software is evolving quickly, but with many new software contenders entering the market it can...

Workplace tech: why it matters more than ever for recruitment, employee morale and productivity

By Tim Morgan-Hoole, Managing Director, JTRS (part of the Econocom Group) Technology has made the majority of our social and work lives much easier, more...

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