Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

NCA’s legacy tech nightmare: finally a wake-up call for FDs?

Business
Rob Steele, CFO at iplicit This week’s headlines have not been kind to the National Crime Agency (NCA).According to a report from His Majesty's Inspectorate...

Why a three-step framework can help financial advisers support their most vulnerable customers.

Business
Author: Tim Farmer, Co-founder and Clinical Director at Comentis   We are witnessing a vulnerability epidemic. With the Financial Conduct Authority (FCA) estimating that one in...

Recurring Payments: Opening Up New Opportunities For Subscription-Based

Business
One of the biggest trends in service consumption over the past ten years has been the growth in the subscription economy. Whether it’s the...

Supporting vulnerable customers: key learnings for banks and insurers

Banking
Jake Canaan, VP Global Sales Engineering, Quantum Metric   In today’s difficult economic climate, vulnerable circumstances can affect anyone, whether it's due to job loss, struggles...

The Importance of Customised Payment Solutions for Businesses

Business
Can Taner, CPO, Bitpace Digital payments, or financial transactions that do not involve the physical transfer of currency, are seeing accelerated growth in popularity. It’s...

Transforming the treasury function into a real-time operation

Business
by Viola Hechl-Schmied, Product Owner for Machine Learning at ION Treasury. With today’s fast-paced financial world, currency movements and geopolitical changes, treasurers are now expected...

Consumer demand driving sustainable payments

Business
Jenn Markey, VP Payments & Identity, Entrust   Sustainability is a buzzword that seems to be at the forefront of all industries. Since The Paris Agreement...

HOW CAN BANKS MAINTAIN HUMAN CONNECTIVITY AS AUTOMATION RAMPS UP?

Banking
By Huw Newton-Hill, GM Attensi US & Head of Professional and Financial Services   CONSUMER needs within retail banking are evolving at pace, with McKinsey...

WHY THE FUTURE OF REMOTE WORKING HAS ARRIVED

Business
According to Fast Company, plenty of companies have recently struggled urgently to transform large parts of their workforce into work-at-home employees. At the same time,...

Improving the CFO stack for African businesses

Business
Ngetha Waithaka, General Partner at tech growth fund, Norrsken22 The role of the Chief Financial Officer is changing. Due to the advancement in the technology...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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