Tag: Customers
How financial institutions can avoid AI induced hallucinations
By Barley Laing, the UK Managing Director at Melissa
The transformative power of artificial intelligence (AI) promises to, and in many cases already is, driving...
Pay By Bank – The Revolution Changing the Face of Payments
By Delia Pedersoli, COO, MultiPay Global Solutions
In the ever-evolving landscape of retail, one trend stands out: the meteoric rise of alternative payment methods (APMs)....
Building Digital Resilience: The Roadmap to DORA Readiness
Rob Otto, EMEA Field CTO at Ping Identity
As we edge closer to the January 2025 deadline for the Digital Operational Resilience Act (DORA), the...
Banking on change: the ugly truth
Sarah Dear, CEO, Born Ugly
One might think the banking sector had been largely constant and unchanging until about 50 years ago. But the reality...
Shaping Europe’s BaaS revolution
By Eduardo Martinez Garcia, CEO and Co-Founder, Toqio
BaaS has gained widespread attention in recent years. A comprehensive set of end-to-end banking solutions tailored to...
How to Speak Your Customers’ Language and Remove Barriers to Borrowing
By Kristin Quinlan,CEO of Certified Languages International (CLI)
Navigating financial transactions is tough, especially for the 1 in 5 U.S. residents who speak a language...
