Tag: Customers

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How financial institutions can avoid AI induced hallucinations

By Barley Laing, the UK Managing Director at Melissa The transformative power of artificial intelligence (AI) promises to, and in many cases already is, driving...

Pay By Bank – The Revolution Changing the Face of Payments

By Delia Pedersoli, COO, MultiPay Global Solutions In the ever-evolving landscape of retail, one trend stands out: the meteoric rise of alternative payment methods (APMs)....

Building Digital Resilience: The Roadmap to DORA Readiness 

Rob Otto, EMEA Field CTO at Ping Identity As we edge closer to the January 2025 deadline for the Digital Operational Resilience Act (DORA), the...

Banking on change: the ugly truth

Sarah Dear, CEO, Born Ugly One might think the banking sector had been largely constant and unchanging until about 50 years ago. But the reality...

How to minimise friction in your payments process

Lee Atkinson is chief operating officer for payment services provider Modern World Business Solutions. One particularly depressing statistic for the online retail sector puts the...

Shaping Europe’s BaaS revolution

By Eduardo Martinez Garcia, CEO and Co-Founder, Toqio   BaaS has gained widespread attention in recent years. A comprehensive set of end-to-end banking solutions tailored to...