Tag: Customers

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A Nightmare On E-Street: Challenges Facing E-Retailers in 2023 and Beyond

Gabriel Le Roux, Co-Founder of Primer   In today's fast-paced, technologically driven world, e-commerce has become an integral part of retailers' revenue growth. Despite the ongoing...

Recognising friend from foe with converged identity solutions

By Jonathan Neal, VP Solutions Engineering at Saviynt   Finance organisations continue to be a focal point for cybercriminals. In addition, the number of phishing and...

Banks must seize control of their dangerous data silos

Rob Houghton, founder and CTO of Insightful Technology, says banks face a serious compliance and cost challenge with data silos. It’s time they acted.   Remaining...

Utilising Data to Cater to Customer Experience: How Connected Enterprises Benefit from a Data-Driven Mindset

Sateesh Seetharamiah, CEO, Edge Platforms, EdgeVerve   In today’s increasingly digitised society, developing customer intimacy through delivering personalised interactions is vital in generating revenue growth. However,...

Navigating the future: Top three predictions for the financial sector in 2023

Nadine Pichelot, Senior Vice President Finance, Anaplan   There has been no shortage of uncertainty in the financial services sector over the past two years and...

How ecommerce businesses can retain customer loyalty during a recession

By Olusegun Akande, founder of Samis & S&T Enterprises As the UK’s recession worsens and consumers continue to feel the pinch caused by the cost-of-living crisis, many...