Tag: Customers
How ecommerce businesses can retain customer loyalty during a recession
By Olusegun Akande, founder of Samis & S&T Enterprises
As the UK’s recession worsens and consumers continue to feel the pinch caused by the cost-of-living crisis, many...
2023 – what will happen in the payment world?
Tommaso Jacopo Ulissi, Head of Group Strategy, Nexi Group
2022 was a year of transition for consumers, as BNPL (Buy Now, Pay Later) and mobile...
How to prioritise your customers’ mental health by sharing vulnerability data
Author: Tim Farmer, Co-founder and Clinical Director at Comentis
The Consumer Duty and its ramifications are certainly starting to permeate through the financial services sector...
What must companies do to stand out to an ever-growing SME crowd?
To Kim Symmons, Head of User Experience at Mettle
The SME market has boomed in recent years, so much so that it makes up 99%...
CHRISTMAS IS COMING: WHAT MAKES A GREAT ECOMMERCE STRATEGY FOR THE FESTIVE SEASON?
By Laura Lough, Director of Ecommerce Operations at Digital River
There is no doubt the year 2020 presented an array of economic and personal challenges...
GENDER EQUALITY IS A BUSINESS IMPERATIVE FOR SUCCESS
Keletjo Chiloane, senior associate at Mercer
There is no doubt that business is increasingly acknowledging that diverse teams bring value to organisations and that companies...