Banking trends: What will 2026 hold for banking and financial services?
By Brendan Thorpe, Customer Success Manager and Nestor Santolaya, Cybersecurity Product Expert at Auriga
Channel-Agnostic Banking Will Replace “Omnichannel” As The Gold Standard
To understand where...
What 2026 looks like for AI, data and financial services
AI trend: Christine Foster, General Manager GenAI CoE of Expertise
“AI will become part of everyday business operations rather than isolated projects, and organisations will...
Customer satisfaction starts in the back office, not at the front desk
Kay Chaplin, CFO, Mantle Space
When it comes to customer satisfaction, it’s easy to focus all our energy on what happens at the front line...
Why AI in banking must begin with modernisation
Dr Antoni Vidiella, CSO of Financial Services AI Studio at Globant.
Artificial Intelligence is reshaping financial services at an extraordinary speed. Yet as banks prepare...
Keep what you’ve got: why 2026 is the year of accountability
By Nick Merritt, Executive Director at Designit.
If I was asked to sum up what 2026 has in store for finance, it would be ‘accountability....
What comes next for financial services: industry experts on 2026
2025 was a watershed year for financial services. Regulatory change, high-profile outages and shifting attitudes to decentralised finance have all raised the table stakes,...
