What 2026 looks like for AI, data and financial services
AI trend: Christine Foster, General Manager GenAI CoE of Expertise
“AI will become part of everyday business operations rather than isolated projects, and organisations will...
Why AI in banking must begin with modernisation
Dr Antoni Vidiella, CSO of Financial Services AI Studio at Globant.
Artificial Intelligence is reshaping financial services at an extraordinary speed. Yet as banks prepare...
Customer satisfaction starts in the back office, not at the front desk
Kay Chaplin, CFO, Mantle Space
When it comes to customer satisfaction, it’s easy to focus all our energy on what happens at the front line...
Avoiding Bad Hires in Wealth Management: Emotional Intelligence as a Risk Management Tool
By James Woodfall, founder of Raise Your EI
In financial services, the wrong hire can cost far more than a recruiter’s fee. A bad financial...
Banking trends: What will 2026 hold for banking and financial services?
By Brendan Thorpe, Customer Success Manager and Nestor Santolaya, Cybersecurity Product Expert at Auriga
Channel-Agnostic Banking Will Replace “Omnichannel” As The Gold Standard
To understand where...
Keep what you’ve got: why 2026 is the year of accountability
By Nick Merritt, Executive Director at Designit.
If I was asked to sum up what 2026 has in store for finance, it would be ‘accountability....
