Payments Modernization for Agile Financial Services
Radha Survana, Chief Product Officer,Payments at Finastra
Global commerce and digitalization have transformed cross-border payments into a critical capability for banks. Customers now expect transactions that are...
Why AI in banking must begin with modernisation
Dr Antoni Vidiella, CSO of Financial Services AI Studio at Globant.
Artificial Intelligence is reshaping financial services at an extraordinary speed. Yet as banks prepare...
How a blend of AI-driven personalisation and human empathy can transform the customer experience in retail banking
Matt Sherwen, Managing Director, Sherwen Studios
Dealing with financial matters is often a stressful situation. Whether a customer is applying for a loan, mortgage or...
Gold Hits Record Highs: How Long Can the Shine Last?
Prof Rodney Sullivan at the Darden School of Business
With gold recently reaching record highs in nearly five decades, Rodney Sullivan, Executive Director of the...
The power of payment personalisation
By Philip Plambeck, Managing Director, Computop UK
In 2021, McKinsey reported that 71% of consumers expected companies to deliver personalised interactions and 76% became frustrated...
4 Key Areas CIOs Need to Focus on for Success with AI
By Joe Logan, CIO, iManage
AI promises transformational power, but there are some things CIOs need to focus on to avoid any pitfalls, unlock its...
