Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Smuggling and trade restrictions: Why AI chip compliance needs a rethink

Business
Ted Datta, Senior Director, Head of Industry Practice Group - Europe & Africa at Moody’s When AI chips make global headlines, it’s rarely about performance...

Getting Ready for IS0 20022

Business
Tareq Shaheen, PDM Director, Payment Solutions at Eastnets   ISO 20022 is now imminent, with a go-live in March 2023. Are you ready for this essential...

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

Business
By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs,...

Why Digital Transformation Still Fails, and What It Takes to Get it Right

Business
Tonia Maneta, Chief Marketing Officer, Bizzdesign Despite bold ambitions and billions in spend, 88% of digital transformation initiatives fall short of their original goals. Even...

Improving Financial Resiliency with DORA

Business
Kanwar Loyal, VP for Northern Europe & MEA - Cato Networks For decades, the banking and financial sectors have struggled to contend with the increasing...

Green on the Outside, Risk on the Inside? How to Spot a Greenwashed Investment Fund

Banking
Sustainable investment has gained momentum, with many eager to align their money with their values. However, an increasing number of investment funds and pension...

As Global Trade Faces Instability, Suppliers Must Focus on Partnership

Business
TreviPay’s Brandon Spear on why what seems like a period of trading uncertainty offers a rare opportunity to build ‘Experience Loyalty’ As the world prepares...

Profit Meets Planet – Net Zero in Financial Services

Business
By Robert Rosenberg, Head of Financial Services Business at Planet Mark If the world is to achieve net zero, then the financial services sector has...

Meeting customer needs by offering more ways to pay

Business
By Kate Hayward, UK Managing Director, Xero Catering to the variety of ways customers want to pay is increasingly important for small businesses. While UK...

Unlocking Employee Satisfaction: The Transformative Power of Automating Business Processes 

Business
Matt Hudson, Presales Director, Ultima   Despite the resiliency the labour market has shown over the last three years, there remains a significant talent shortage in...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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