Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Companies Aren’t ‘Owning’ Their Data

Article Attributed to Alasdair Anderson, VP at Protegrity With a rapidly developing threat landscape, an increase in high-profile data breaches, the introduction of new legislation, and...

If The Future Is Agentic AI, We Need To Redefine Ownership Of Profit And Loss

By Dr Iain Brown, Global Head of AI & Data Science at SAS  Financial services is the sector moving fastest on agentic AI - intelligent...

Insert Coin? Not Anymore

By Chris Meredith, Senior Vice President Business Development - EMEA at Xsolla Monetisation in gaming has typically followed a script - credit card payments, recurring...

How can financial services organisations ensure DORA compliance?

By Manuel Sanchez, Information Security and Compliance Specialist, iManage When the Digital Operational Resilience Act (DORA) was announced in 2020, it immediately started a loud...

Banking on Balance: Why the Future of Finance Is Human-Centred AI

By D.K. Sharma, President & COO at Kore.ai. The financial industry is no stranger to innovation. From ATMs and online banking to real-time stock trading, it’s...

Reevaluating Risk Management: Addressing the Challenges of Unreliable Data

By Adam Quirke, Financial Services Presales Consultant, InterSystems In financial services, firms must perpetually assess risk, so they can seize opportunities while diminishing the potential...

How broken AR became a hidden tax on your finance team

By Casey Griswold, GM of Invoicing and Billing, BlueSnap, Powered by Payroc Most finance leaders can tell you their headcount costs, their software spend, and...

Is Your Business Ready to Go Global? Three Key Factors to Evaluate

Rob Israch, President at Tipalti Despite the wealth of economic challenges UK businesses continue to face, expanding globally is still on the agenda for business...

How machine learning is shaping the next era of cloud cost management

By Dmitry Panenkov, Founder & CEO of emma, the cloud management platform Cloud computing has unlocked scalability and innovation, but it has also introduced a...

Smuggling and trade restrictions: Why AI chip compliance needs a rethink

Ted Datta, Senior Director, Head of Industry Practice Group - Europe & Africa at Moody’s When AI chips make global headlines, it’s rarely about performance...

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