Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How to Have Financial Clarity in Business as a Female Founder

By entrepreneur, investor, and business mentor,Rebecca Sutherland For female founders, it’s a sad reality that funding is a rare opportunity rather than a given. In...

Adapt or Fall Behind: Why AI Literacy is a Non-Negotiable in the FS&B Sector

By Apratim Purakayastha, GM of Talent Development Solutions at Skillsoft Artificial Intelligence (AI) is rapidly becoming a key driver of business performance in the financial...

Payment Optimisations: The hidden tool to maximising revenues

By Galit Shani Michel, Head of Payments at Forter In today's digital economy, a staggering 70% of online shopping carts are abandoned before purchase, with...

SHAKING THINGS UP: INNOVATION IN BANKING AND FINANCE

By Rahul Kumar, GM & Vice President, Financial Services and Insurance at Talkdesk. The financial services industry is undergoing a transformation that spans far beyond...

Five trends set to redefine the wealth, trust and corporate services sector in 2025

Guy Harrison, CEO, at Quantios explores how firms can position themselves for success throughout 2025 and beyond. As 2025 approaches, leaders must now conduct a...

2025 Outlook: Expect Corporate Bonds Performance Streak to Continue

What’s ahead for the credit markets in 2025? Which sectors are likely to perform best? What are the risks? By Tim Crawmer, global credit strategist...

When Compliance Becomes a Blind Spot: Why Boards Are Being Misled on Cyber Security

By Nige Wilkinson, COO, Cyberfort For many board directors in financial services, cyber security confidence is built on certificates, audit reports and regulatory tick boxes....

The Route to CFO: Building a Career Towards Executive Financial Leadership

Duncan Hoggett, Partner, and Sophie Normyle, Associate, in the CFO Practice at global executive search firm Odgers, explain how finance leaders can excel in...

Fintechs are winning big in high-risk industries

Jens Podewski, CEO and co-founder at FinXP Opportunity and risk go hand in hand, and nowhere is this clearer than in high-risk industries. Sectors like...

Hybrid working needs whole-office solutions, but where’s the finance?

Kathryn Vassilissin, Sales Manager, Vendor Finance, Siemens Financial Services UK Judging by the views of employees and HR teams, hybrid working is here to stay...

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