Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Unlocking growth: Achieving funding beyond the start-up phase

Business
Ian Thomas, Managing Director at Turquoise UK ClimateTech VC investment interest is high – but how do businesses achieve funding past the start-up stage? Ian...

How businesses can adopt good Environmental, Social, and Governance (ESG) practices and the benefits of doing so

Business
The business and financial services community has witnessed the rise of sustainability in the last decade. Companies small and large have taken on ESG....

On the Front Line of Faster Payments: FedNow’s First Birthday Reflects Strong Progress

Business
Miriam Sheril, Head of Product, US at Form3, and Board of Directors, Faster Payments Council It’s been a big year for faster payments in the...

Bridging the Summer Gap: How AI Can Sustain Productivity During the Peak Holiday Season 

Business
by Jurgen Hekkink, Head of Product Marketing, AnywhereNow  Although many people may be on summer holiday, contact centres cannot afford to be understaffed, as customer...

The UK’s financial services sector has a competitive edge – this is how AI can help retain it

Business
Viren Patel, Financial Services Industry Strategist, Workday The financial services sector in the UK is considerably more productive than the majority of the economy in...

How technology is transforming payroll for vulnerable communities

Business
Josep Maria Elias is Chief Strategy Officer at CloudPay, the specialist global payroll provider To those operating outside of these industries, the worlds of payroll...

Turning operational security data into a valuable enterprise asset

Business
By Amir Shechter, Executive Director of Innovation and Technology at Convergint Financial institutions are overlooking one of the most valuable sources of operational intelligence they...

Adopting an AI-savvy mindset for financial services transformation

Business
Claire Nouet, COO and Co-founder, Pathway   Artificial intelligence’s (AI) progress has made its mark in the financial services sector. Recent research has found that the...

Uptime standard

Business
Over the past two decades, global capital markets have changed fundamentally under the influence of rapid technological advances and a regulatory paradigm shift as...

Adapt or Fall Behind: Why AI Literacy is a Non-Negotiable in the FS&B Sector

Business
By Apratim Purakayastha, GM of Talent Development Solutions at Skillsoft Artificial Intelligence (AI) is rapidly becoming a key driver of business performance in the financial...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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