Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Investing in the future: Unlocking scalable opportunities in the ClimateTech sector

Ian Thomas, Managing Director of Turquoise International The growing demand for green home energy solutions presents a compelling investment opportunity for investors looking to break...

Why the AI revolution in credit lending starts with legal

By Richard Robinson, CEO and founder of Robin AI When it comes to credit lending, the early bird catches the worm. The world of private...

Balancing the books: 3 spend management trends that may be costing you

Angus Milledge, Head of New Business EMEA, SAP Concur For decades, organisations have been automating financial processes. Whether it’s expenses or invoicing, using digital tools...

Why Ireland’s Procurement Deal Could Accelerate the Adoption of Remanufactured IT

Rod Neale, CEO of Circular Computing Remanufactured IT has had a long and challenging road for itself.  Consumers and businesses have sometimes turned their noses up when they...

Strategising Returns: Balancing Policies and Customer Experience

by Doriel Abrahams, Principal Technologist at Forter In the ever-changing world of retail, the surge in returns abuse poses a significant challenge for merchants. Retailers often...

How is Fintech Lending Responding to the Cost-of-Living Crisis?

Chirag Shah, founder and CEO of Nucleus Commercial Finance and Pulse.io Fintech lending has been a massive industry disruptor, changing the face of both personal...

Why Invoice Automation Is Leading the Digital Finance Transformation

By Nathan Ollier, CEO, Open ECX The responsibilities of the Chief Finance Officer (CFO) and other senior finance leaders go far beyond carefully managing spend...

Businesses failing to adopt AI will fall behind their competition – and fast

Stephen Edginton, Chief Product and Technology Officer (CPTO), Dext In 2025, AI is no longer just a buzzword. Across every industry sector, embracing AI tools...

Unlocking growth: Achieving funding beyond the start-up phase

Ian Thomas, Managing Director at Turquoise UK ClimateTech VC investment interest is high – but how do businesses achieve funding past the start-up stage? Ian...

What trends are top of mind for CFOs, Financial Directors and Heads of Finance in H2?

By Ali Al Bajati, Head of Product at Volopa At the mid-point of the year, CFOs’ briefs continue to be focused on driving efficiencies whilst...

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