Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Using technology to safeguard against fraud this holiday season

Tristan Prince, Product Director, Fraud & Financial Crime, Experian The holiday season brings with it a surge in consumer spending, with UK shoppers expected to...

How DORA will redefine cybersecurity resilience in 2025 and beyond

Giles Inkson, Director of Services, EMEA at NetSPI The clock is ticking for financial institutions to strengthen their cyber defences with DORA (Digital Operational Resilience...

Regulation and compliance: Four key areas of regulation to watch

Steve Moe, CTO and Head of Technology, Lending at Finastra Once considered a cost center for financial institutions, regulatory compliance functions now hold the potential...

SoftPoS: Revolutionising Payments or Worsening Inequality?

By Brad Hyett, CEO at phos Software Point of Sale (SoftPoS) technology has quickly gained the attention of growth-driven businesses by having the capability to...

How AI is shaping the new frontier in the fintech realm

Chirag Shah, founder and CEO of Nucleus Commercial Finance and Pulse.io   Just imagine this: a workspace environment where intelligent machines help human workers with their...

Unlocking Alpha: Benefits Predictive AI Is Transforming Front-Office Investment Management

Giovanni Beliossi, Head of Investment Strategies As asset managers navigate increasingly complex markets, global uncertainty, and an overwhelming volume of data, the case for integrating...

AI mastery: 5 ways to ace AI implementation

Garry Goodenough, Head of UKI Region, SAP Concur Enterprise AI is inescapable – and implementation is becoming a key consideration for all businesses. The BCG...

Transforming the role of finance with automation

By Matthijs Boon, COO at Equals Money The rise of AI adoption has remained high on the news agenda this year, with the UK Government...

Why compliance can equate to business agility with computational governance

By Andrea Novara, Engineering Lead | Banking & Payments Business Unit Leader at Agile Lab  For years it has been a given that financial institutions must...

How businesses can supercharge sustainability and gain consumer trust

Author: Karine Martinez, Head of Sales   It’s not easy being green, especially when environmental, social and governance (ESG) are under pressure due to an uncertain...

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