Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

The insurance CIO agenda: From copilot chaos to clear AI ROI

By Richard Farrell, CIO at Netcall AI continued to dominate the tech conversation in 2025, but in 2026, insurance CIOs are shifting gears. After a year...

How AI is enabling public sector transformation

By Nathan Marlor, Head of Data and AI, Version 1 Public sector organisations are constantly looking to streamline operations and optimise processes. With increasing pressure...

The importance of FinTech in shaping the travel industry for the better

Sofoklis Limniotis, fintech strategy and solutions director at HBX Group FinTech has seeped into almost all elements of our day-to-day lives, revolutionising personal and professional...

How to shift from a Project to Product mindset

By Ross Sleight, Chief Strategy Officer, EMEA, at CI&T   Businesses can develop new product innovations in adjacent markets, but the battle for share in core...

Do you know the weakest cyber link of your vendors? The three steps to addressing third-party risk

By Chris Gunner, vCISO, Thrive As cyberattacks and data breaches continue to proliferate, businesses themselves are under increasing pressure to ensure their own cyber resilience...

How the UK is adapting to the government’s AI plans on online learning platforms

By Adam Uzonyi, Programming Tutor on Superprof Over the past 3 years there definitely has been a significant increase in the number of students specifically...

Unlocking profitability – Bridging the gap between resource management and the bottom line

By Christine Robinson, Strategic Advisor at Dayshape If you haven’t connected the dots between resource management and profitability, now’s the time to start. Once seen...

Accountability: The Real Bottleneck in Enterprise AI

Danny Goh, Co-founder & CEO, Nexus FrontierTech. He also co-founded the AI Native Foundation. Danny is a co-author of Becoming AI Native: Charting the...

Reviewing Your IT Managed Services Partner: How to Run the Process Well (Even If You Stay)

By Tom Shefford, Head of IT at Opus Technology Financial services organisations face a relentless need for modernisation with rising regulatory demands, cost pressures, and...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report reveals that 87% of decision makers...

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