Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report reveals that 87% of decision makers...

A numbers game: predictions for finance teams in 2025

Spokesperson: Søren Westh Lonning, CFO, Pleo In the world of finance, nothing is for certain. This might seem like a cop out – especially for...

Top tips for insurance brokers to boost their business with payments

Paul Clarke, Chief Growth Officer at Cashflows.  It’s an exciting time for insurance brokers, with evolving client expectations, technological advancements, and regulatory changes shaping the...

Overcoming the fear: it’s time to put our trust in the machine

Rob O’Connor, EMEA CISO at Insight explores why businesses must overcome the fear of adopting new technologies to truly protect themselves from evolving cyber...

Turning strategic software investments into competitive advantage

Julien Villemonteix, CEO, UpSlide AI and automation technology is impacting every industry, and finance is certainly no exception. Investment banks in particular are integrating automation...

Technology: the path to tax efficiency and innovation 

By Russell Gammon, Chief Solutions Officer at Tax Systems  Technology has long been the catalyst for change across many industries, and tax is certainly no...

Understanding VAT assessments: key advice for businesses

Naz Maqsoom, Associate at Kangs Solicitors Declaring and paying VAT is one of the many routine legal responsibilities resting on the shoulders of businesses. In...

How Embedded Finance Is Simplifying Corporate Payouts

By Philipp Buschmann, co-founder and CEO of AAZZUR Payouts are the silent engine behind every transaction-driven business. Whether it’s a marketplace disbursing earnings to sellers,...

Why financial services communication needs a rethink

By Damian Parker, Head of Banking & Financial Services, Quadient The way financial organisations communicate with customers is under growing scrutiny, and rightly so. A...

How to be an ‘ambitious achiever’ in the new tax year

Darren Cran, CEO, AccountsIQ A new tax year begins with new increases to National Insurance rates for employers. With businesses already facing pressure to manage...

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