Business

The authentication accessibility problem financial institutions can’t ignore

Corbb O’Connor, Director of Accessibility Advocacy, Level Access Financial institutions have invested heavily to strengthen customer authentication in recent years, but in doing so, they’ve inadvertently created accessibility barriers for...

The identity imperative for sovereign payments

Gonzalo Alonso, CEO, Ditto Sovereign payments infrastructure is no longer a fringe idea. Across the UK and Europe, policymakers...

WHY RISK AND TREASURY CAN NO LONGER WORK IN ISOLATION

By Ashley Crawford, Senior Risk Solutions Executive at SAS.  For decades, we’ve seen banks manage risk and treasury functions...

The architecture autonomous commerce forgot

Donald Kossmann – Chief Technology Officer, Chargebacks911 There is a version of the agentic commerce conversation that goes like...

Buying volume or buying scope? The M&A dilemma reshaping merchant acquiring

By Chris Jones, Managing Directorat PSE Consulting The first six months of 2026 have highlighted two very different approaches...

Money talks – but so do consumers. It’s time high street banks listened

Julie Oxberry, CEO and Co-Founder, Household The high street bank needs a new script. Metro and TSB are reportedly in talks to be acquired. Santander...

Beyond Vanity: Marketing metrics that drive real business impact

By Alex Langshur, CEO, Incubeta Americas Ironically, I’ve come to believe that marketing suffers from a communication problem. To be clear, I’m not referring to...

TWO-FACTOR AUTHENTICATION: WHY FINANCIAL SERVICES NEED TO STAY ONE STEP AHEAD

By Richard Hanscott, CEO at Esendex.  In the high-stakes world of financial services, trust is everything. Banks and financial institutions are not merely custodians of...

Rising customer expectations and the need for a unified customer experience platform

By Rahul Kumar, GM & Vice President, Financial Services and Insurance at Talkdesk. In today’s rapidly evolving financial landscape, customer expectations are not only rising but...

How to Add an Additional £1M in Revenue with These Marketing Strategies

Generating significant revenue growth requires not just hard work but also smart marketing strategies. Adding an additional £1million in revenue is an ambitious goal,...

Ai can transform our businesses – but beware of the legal pitfalls, says expert

With artificial intelligence (AI) now firmly part of our everyday lives, businesses harnessing the power of this rapidly advancing technology must consider the legal...

What’s scaring away a new generation from finance?

Olivia McMillan, COO at iplicit It’s not easy attracting people into a profession that so many want to leave. For employers in the finance sector,...

How Social Commerce is unlocking youth employment in Africa

By Natalie Kolbe, General Partner at Norrsken22 With Africa’s median age sitting at 19, and likely to get younger, youth unemployment could  become an issue...

Corporate M&As often get tech integration wrong. But they could do better…

By Mike MacAuley, General Manager, Liferay UK and Ireland Mergers and acquisitions (M&As) may promise to pave the way to a company’s growth, market expansion,...

E-commerce is leaving B2B finance functions in the dust – how do they catch up?

By Louis Carbonnier, Co-founder and President of Hokodo In the rapidly changing landscape of B2B e-commerce, finance functions are struggling to keep pace. The B2B...

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