Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

WHY CLOUD ACCOUNTING IS SHAPING THE FUTURE OF BUSINESSES

By Martin Bown, Founder and MD of My Management Accountant, a leading Yorkshire-based cloud accountancy practice In an increasingly digital age, more and more businesses...

Banks vs Fintechs: A real feud or just a different service?

Author: James Simcox   Fintechs love to point fingers at banks. It’s easy to accuse them of offering poor service for businesses when compared to the...

The cloud technology gig-workers can’t live without

By Damian Hanson, Co-Founder & Director of CircleLoop   By 2026, the gig economy will contribute a whopping £63.25 billion to the UK economy. This growth...

The Swift Effect: Shifts in Hospitality Spending Need Payment Strategy Resets

By Melinda Roylett, Managing Director of Merchant Services at Lloyds Banking Group It’s been a difficult few years for many businesses across the UK, with many still...

AI in Financial Spreading: Transforming Direct Lending Operations

By Terence Tse, Bill McCahey and Danny Goh The Operational Challenge Direct lending institutions face a critical bottleneck that constrains growth and profitability: financial spreading. This...

Re-thinking IT investment strategies in the age of AI – what’s at stake?

By Giorgio Danesi, EMEA Leader for Data and Technology Transformation at IBM Consulting   As businesses across industries recognise the power of generative artificial intelligence (AI),...

2022 and beyond: The digitalisation of finance and the opportunities for FinTech

Paul Blowers, Commercial Director   The FinTech industry a decade ago looks very different to the sector we see today. The worldwide market was valued...

Tomorrow’s finance: Four emerging trends poised to shape the future

By Ash Botten, Vice President Europe, Tipalti Last year was a challenging time for many businesses. An uncertain economy with stubbornly high interest rates and...

Barriers to Change: How to Optimise Intercompany Reconciliation Processes to Deliver Long-lasting Organisational Benefits

By Kivanc Pakel, Global Managing Director, Intercompany at BlackLine For complex, multinational organisations, optimising intercompany reconciliation is crucial not just for Finance and Accounting (F&A),...

Transforming fraud detection in insurance

Martyn Mathews, VP, personal and commercial lines, UK and Ireland for LexisNexis Risk Solutions, Insurance   Any method of fraud detection needs to find a balance...

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