Business
Transforming fraud detection in insurance
Published
4 weeks agoon
By
admin
Martyn Mathews, VP, personal and commercial lines, UK and Ireland for LexisNexis Risk Solutions, Insurance
Any method of fraud detection needs to find a balance between spotting fraud and delivering a streamlined, friction-free quote or claim journey for the vast majority of customers who are genuine. Fortunately, the data and technology now exist to flag the signs of fraud without impacting the honest customer’s experience. In fact, the best fraud detection solutions improve that journey as they allow fraud teams to prioritise investigations with those customers flagged as posing a risk.
For example, LexisNexis® Emailage® Rapid uses the customer’s email address and other personal information provided during the application to score the insurance application for the risk of fraud. This calls on a network comprising of 5.9 billion digital identifiers, 30 million confirmed fraud events and over 82 thousand fraud events, on average, shared daily.
Ghost brokers will often supply their own email address for documentation from an insurance provider. It therefore makes sense to check that email address and its digital footprint as early in the application process as possible.
Quote manipulation is another big problem in motor insurance. In a recent UK study[i], 48% of motor insurance buyers thought it was completely or somewhat acceptable to deliberately misstate information to obtain a lower quote. Responding to this issue, LexisNexis® Quote Intelligence uses shopping behaviour data to help flag if information for a quote is being manipulated to get a cheaper price or for policy ‘fronting’.
Detail on the vehicle itself such as mileage, MOT and any modifications can also be verified for prevention of deliberate misstatements using solutions such as LexisNexis® Vehicle Insights. Undisclosed claims can also be uncovered with LexisNexis® Precision Claims, a cutting-edge market-wide contributory claims database offering a cross-market view of home and motor claims history for the first time, for both the person and the asset.
The more that can be done to stop fraud at the front door, the better, and that’s why many of our solutions have been developed for use primarily at point of application and quote. But clearly there is a big opportunity to bring data enrichment into each and every customer touchpoint to help fight fraud, not least at first notification of loss (FNOL). LexisNexis Precision Claims and LexisNexis Vehicle Insights are prime examples of data enrichment solutions that can work with great effect at all stages of the customer journey.
Finally, insurance providers who have attained the ‘single customer view’ will always be at an advantage in the battle against fraud. It’s why we have been working hard to help insurance providers fully leverage their own customer databases using our unique identifier, LexID®, and proprietary linking technology to resolve, manage and match information to create one consolidated view of the customer.
[i] https://risk.lexisnexis.co.uk/about-us/press-room/press-release/20220511-quote-intelligence
Business
Revolutionizing Risk: Innovative Derivatives to Support the Evolution of Commercial Space
Published
1 day agoon
December 2, 2023By
admin
By Grant Gryska, Co-Founder and Director of Markets at Allocation.Space
The space economy continues to expand rapidly, crossing $500bn in revenue in 2022, 78% of which came from the commercial sector[1]. Major developments like the successful test launch of SpaceX’s massive Starship are set to radically change the cost of getting mass to orbit, unlocking new possibilities for business in space.
This growing market presents outsized opportunities for investors, insurers, and businesses. But, as enterprises extend their reach beyond Earth’s atmosphere, risk management tools must evolve to meet the new and unique challenges they face. A new generation of derivative instruments is emerging to support the commercial space sector while complementing traditional insurance models.
A Paradigm Shift in Risk Management
Traditionally, space ventures were funded by governments and international space agencies — institutions that were able to absorb risk and ignore bottom-line concerns. The arrival of private space companies such as SpaceX, Vast, and Blue Origin represents a material shift in the trajectory of commercial space. National interest is no longer enough; space ventures must also turn a profit, which means managing risk. These enterprises are pushing the boundaries of what is possible, requiring a comparable evolution in financial tools to support their endeavors.

Grant Gryska
We’re now seeing a new generation of companies building platforms to host derivatives that enable enhanced risk management for the space industry. By hosting these products on a Swap Execution Facility (SEF), the aim is to bring pricing transparency and efficiency to the sector via a centralized venue. Unlike traditional insurance, which often relies on predefined policies and premiums designed to mitigate specific critical loss, swap contracts do not require proof of any actual loss or attribution, broadening the universe of potential participants in this growing market.
Derivative Instruments for Commercial Space
Derivative instruments tailored for the commercial space sector will help mitigate risks and enhance financial flexibility as the barriers to entry come down and competition increases.
- Space Weather Derivatives (SWDs): With satellite anomalies demonstrating a 74% correlation[2] with geomagnetic disturbances caused by the solar wind, these products will become invaluable in managing revenue loss due to these disruptions. SWDs will ensure a smoother execution of space missions and terrestrial applications such as power grid management.
- Space Derivative Contracts (SDCs): SDCs allow investors and companies to hedge against price fluctuations in space-related assets. Whether it’s fuel, space-based resources, or payload rate indexes across launch platforms and locations, these products provide a means to lock in prices, offering stability in an otherwise volatile market.
- Space Options (SOs): Like traditional financial options, SOs provide the right, but not the obligation, to buy or sell a space asset at a predetermined price and time. This allows investors to capitalize on favorable market conditions while limiting downside risk.
- Space Risk Swaps (SRS): SRSs enable entities to exchange or transfer specific risks associated with space activities. For instance, a satellite operator concerned about launch delay or orbital debris may enter an SRS with a risk-taking party, effectively transferring the risk to them. These products diversify risk and encourage collaboration among industry players providing complementary services like debris mitigation.
Complementing Traditional Insurance: Bridging the Coverage Gap
While traditional insurance remains a fundamental component of risk management, derivative instruments offer a more nuanced approach targeting the risks to revenue. These products provide a level of risk granularity that traditional insurance may lack or be unable to cover economically, which has left 99% of LEO (Low Earth Orbit), and 73% of MEO (Medium Earth Orbit) and GEO (Geostationary Orbit) satellites uninsured on orbit as of 2022[3]. This is crucial in an industry where risks to launch platforms, satellite technologies, and commercial objectives can be highly specific and variable.
The Future of Space and Derivative Instruments
There’s a growing cluster of companies looking to transform the financial products and venues supporting the commercialization of space. The derivative instruments being developed with the help of space industry players will provide a forward-looking and adaptive approach to risk management for space, complementing traditional insurance models.
As the commercial space sector continues its trajectory beyond Earth, these innovative financial tools will play a pivotal role in ensuring a robust and resilient financial ecosystem for companies participating in the space economy.
[1] https://www.spacefoundation.org/2023/07/25/the-space-report-2023-q2/
[2] Choi, H. S., J. Lee, K. S. Cho, Y. S. Kwak et al., 2011, Analysis of GEO spacecraft
anomalies: Space Weather relationships, Space Weather, 9, S06001.
[3] https://spacenews.com/connecting-the-dots-space-insurers-toast-another-profitable-year

Alan Irwin, Vice President of Product & Solutions Europe, Global Payments:
Open banking in 2024 will be all about the consumer
“2023 has been a huge year for open banking adoption, surging 68.2% from the previous year to hit 4.2 million users in the UK in July. Open banking enables consumers to provide third-party providers (TPPs) with secure access to their payments account, meaning that payments can be made through these TTPs directly from their payments account and without the need for cards.
“With more people using open banking for payments, in 2024 consumer expectations of open banking are likely to increase dramatically. Consumers will demand higher levels of speed, convenience, and security around open banking as a payment method. As a result, there will be a renewed focus on the availability and performance of APIs and user interfaces. Without improving these features, TTPs will see growth in open banking payments stagnate and even struggle to compete with digital wallets and standard cards.
“2024 will also see a stronger emphasis placed on consumer protection from fraud and scammers. With £239.2 million lost to authorised push payments (APP) fraud in the first six months of 2023, security is front of mind for businesses and their customer bases. A key differentiator for open banking and card payments is the liability protection offered by cards through the disputes and chargeback processes. Merchants and consumers alike want the power to protect themselves with tools and processes to limit financial exposure. As such, to grow in the coming year, TTPs will need to develop and implement enhanced risk and fraud prevention tools to help drive confidence in the payment channel and mitigate concerns around exposure.”
Competition between old and new banks will intensify around convenience
“Growth in consumers’ desire for a financial ‘super app’ experience will put a great deal of pressure on traditional financial institutions and increase competition between neobanks and legacy banks in 2024. A financial ‘super app’ is a single mobile application that can be used to manage all aspects of your financial life, including services that range across savings, investments, mortgages, and payments, for example.
“Neobanks, such as Revolut, are creeping into ‘super app’ territory: providing a range of services, from shopping discounts and savings pockets to instant currency conversions and stock investing, all on a single mobile application. So far, these developments are almost exclusively in the consumer banking space. However, in 2024 we will see the neobanks push their payments offerings further up the value chain into the B2B world, challenging traditional banks on another front.”
Ecommerce checkout enhancements
“In 2024, payments providers and their clients will place a fresh emphasis on customer experience, as demand for convenient and slick payment processes continues to increase. Currently, 69.57% of online shopping carts are abandoned and less than one fifth (17%) of retail, leisure and hospitality transactions are made through digital wallets, showing that much more needs to be done to offer smoother payment infrastructure online and in-store. As such, in 2024 businesses will focus on customer experience as a means of increasing customer loyalty and slashing cart abandonment rates in the process. Moving away from slow, clunky payment experiences to offer customers the ability to pay for something with a few clicks through biometrics, which allow customers to pay with a simple face or fingerprint scan, and digital wallets, which store customer payment information, is the primary method that businesses should be using as we approach the new year to tackle this issue.”
Data Storage and Keeping Customers On-Site
“Providing a top-quality payments experience will go hand-in-hand with ensuring that consumers feel safe at the checkout, especially with soaring cybercrime. In 2024 we’re likely to see more use of card data storage and tokenisation to further reduce cart abandonment rates as they allow consumers to store their card details for future use, making their next purchase at the ecommerce store much faster. Network tokens in particular, which are tokenised payment details saved for a specific card and merchant pair, drive higher approval rates for merchants and offer a more secure form of payment than raw card data entry. In addition to this, continuously updating customers’ card data further reduces friction in the checkout and drives better cart conversion.
“What’s more, customers are also put off payments when they are redirected to another (3rd party) site to complete it, as it is unfamiliar to the rest of the checkout process, often doesn’t carry the merchant brand and thus deemed insecure. Therefore, reducing site changes as much as possible and using clear branding and UX to ensure customers are aware that they’re still on this same site is key to instilling a sense of security. Similarly, real-time data validation built into the payment form can prevent bad data from being entered in the first place, such as invalid PAN, expiry date, or security code, as well as keeping out bad actors from spamming through card data en masse.”
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