Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Turning data into opportunity in financial crime prevention

Laura Eshelby, Head of Economic Crime at Clue Software Financial crime has always been a threat to the global economy, but advancements in technology have...

From invisible work to strategic leadership: why mentorship in finance matters

By Paula Whitmore, Head of EMEA Sales at Avalara Early in my career, I often found myself in roles where I was expected to organise,...

Kong Open Sources New AI Gateway to Help Developers Easily Build Multi-LLM Apps  

Company Unveils Open Source ‘No-Code’ Plugin Suite Featuring Support for Multi-LLMs, Advanced Prompt Engineering, and AI Analytics for Fast and Secure High-Performance AI Adoption  Kong...

How app usage can help brands increase their online revenues and customer retention

Arunabh Madhur, Regional VP & Head Business EMEA at SHAREit Group   Brands are continuing to invest heavily in the e-commerce market despite current market and...

Overcoming obstacles to SME lending

Joe Bowerbank – Business/Commercial Development, Creditinfo Group.   It’s no secret that small and medium-sized enterprises (SMEs) play a significant role in the growth and development...

Bridging the Gap: How trading software UX/UI can catch up to the smartphone

By Kenan Maciel, Director - Strategy, Lab49 Three decades ago, financial services software stood at the forefront of technological innovation. Its capabilities were leaps and...

THE TRUST FACTOR: A PARTNERSHIP BETWEEN FINTECHS, REGULATORS AND CLIENTS

By Ibrahim Toyeeb, CEO and Co-Founder of Leatherback   As the world negotiates an increasingly challenging terrain, characterised by  pandemics, shrinking economies, unrest and invasions, fintechs have...

How to navigate the cost of doing business crisis

Simon England, Managing Director, Equals Money   Spiralling inflation has become a global burden for world economies. The UK has been particularly hard-hit by broader economic...

5 strategic considerations in meeting ISO 20022 compliance

Tareq Shaheen, PDM Director, Payment Solutions at Eastnets   ISO 20022 significantly improves the quality of data across the payments ecosystem. It offers richer, structured, meaningful...

CELEBRATING 20 YEARS OF MOBEY FORUM: PREPARING FOR 2021

By Elina Mattila, Executive Director   Mobey Forum is celebrating its 20th anniversary in 2020. To commemorate this milestone, key members of the association are sharing their...

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