Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Accelerated growth – is now the time to invest in the rapidly growing electric vehicle market?

Ian Johnston, CEO of Osprey Charging   Recently, sales of traditional internal combustion engine (ICE) vehicles have been shrinking and now sit in a permanent global...

Inclusive credit underwriting: the role of data integration

By Ali Hamriti, CEO and Co-founder of Rollee   Today’s market represents both a mix of “traditional” and independent gig workers who have a diversified set...

FINANCIAL ORGANISATIONS INCREASINGLY TURN TO ROBOTICS AS PART OF THEIR DATA-DRIVEN DREAMS

Rise in adoption coincides with uptake of Intelligent Automation solutions   61% of organisations now either use Robotic Process Automation (RPA)/robotisation or are developing ideas on...

AML screening & AI Q&A

1. What does anti-money laundering screening involve? Anti-money laundering (AML) screening ultimately aims to match names to profiles of sanctioned individuals, PEPs (Politically Exposed People),...

How can financial firms support employee wellbeing in the new year?

By Juliane Sterzl, VP UK & Ireland at CoachHub   After an extended period of turbulence across all sectors of our economy, owing to the events...

Automation: the future of supply chains?

By Andrew Scargill, Logistics Operations EMEA at Digital River   Caught between the chaos of coronavirus and fallout from Brexit, international supply chains are under serious...

As the price tag for fighting financial crime continues to rise, we ask: what is driving costs?

By Nina Kerkez, Director, Consulting at LexisNexis Risk Solutions.   Effectively and efficiently fighting financial crime is more important now, than ever before. But as UK...

Navigating uncertainty – A look ahead to investing in 2023

Charlie Huggins, Head of Equities at Wealth Club, the online wealth manager shares his views on how investors might navigate the economic uncertainty and...

PREPARING FOR SUPPLY CHAIN RESILIENCE IN 2022

Jim Mann, Director of Acquisitions at Thrasio, discusses the global supply chain issues and resulting impact on consumer behaviour, looking at how businesses can...

Shutting off mule accounts to effectively tackle APP fraud

Cleber Martins, Head of Fraud Management for Banking at ACI Worldwide   Authorised Push Payment (APP) fraud is on the rise. Losses from this type of...

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