Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

From employees to customers, workforce management can benefit the entire banking ecosystem

Michael Cupps, SVP of Marketing of ActiveOps explores the significant impact workforce management can have on the employees and customers of banks and financial...

Why open banking is the key to digitalising accountancy

Mike Panzeri, General Manager UK, Moss   Open banking is one of the most exciting financial developments to occur in recent years, promising to transform the...

Three top tips to stay ransomware-free over the holiday season

By Dr Darren Williams, CEO and Founder of BlackFog  As the end of the year draws closer many businesses are now looking forward to the...

Seamless and Secure: How Digital Transformation is Redefining Customer Expectations in Online Banking

Chaitanya (Chai) Rajebahadur, Executive Vice President at Zensar Technologies. Digital transformation in the banking and financial services sector has skyrocketed in recent years, setting a...

HOW TO OPEN A BUSINESS REMOTELY: A QUICK GUIDE

Using your home address as your business address can be an excellent way to open a business remotely while saving money and time, but...

Data security and trust: How businesses can build customer confidence in a digital world

By Dave Carr, transformation director at Access PaySuite, part of the Access Group. As digital banking cements its place in everyday life, recent IT outages at major...

Rising debt and resilience: The cost of living across diverse generations

 Sara Constantini, Regional Director for the UK & Ireland, CRIF   In an era defined by economic uncertainty, it has become increasingly difficult for millions of...

What will shape the future of payments?

By Martin Hartley, Group CCO of emagine Consulting   Thanks to innovation and evolving technology, payments have come a long way in recent years in terms...

AI in Investment: A Guide for Asset Managers

Giacomo Barigazzi ,Co-founder, Axyon AI In today's dynamic investment landscape, the race to harness new technologies for a competitive advantage is more fierce than ever....

Accelerated growth – is now the time to invest in the rapidly growing electric vehicle market?

Ian Johnston, CEO of Osprey Charging   Recently, sales of traditional internal combustion engine (ICE) vehicles have been shrinking and now sit in a permanent global...

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