Exclusive Content
Revolutionising Customer Service in Banking: The Power of AI
Agam Kohli, Director, CX Solutions Engineering at Odigo
We live in a world where generative artificial intelligence or GenAI is now a term we are...
Driving resiliency for banks and customers with artificial intelligence and machine learning
Steve Morgan, Banking Industry Market Lead at Pegasystems
Artificial intelligence (AI) and machine learning (ML) should both become core components of a banks’ backend operations...
The Transformative Role of Artificial Intelligence in Financial Cybersecurity
by Dr Hamed Taherdoost, Associate Professor and Chair of Research and Scholarly Committee at University Canada West
Keeping your money secure is a primary responsibility...
Beyond Consumer Duty: Embracing True Customer Centricity in Banking
Andrew Stevens, Principle, Banking and Financial Services, Quadient
With the introduction of the new Consumer Duty, the FCA has set a new bar for how banks...
Integration is integral: refining data use in finance in an era of GenAI
Nick Pike, RVP U.K. & Northern EMEA SnapLogic, at SnapLogic
The past year has been volatile for the financial sector, with the notable collapse of...
Charting the Future: Dynamics of Customer Engagement in Banking
By John Barber, Vice President of Infosys Finacle Europe
In the rapidly evolving landscape of the banking ecosystem, customer engagement will continue to be a...
