Connect with us

News

XPEDITION UPGRADES MORE THAN ONE MILLION OPENWORK CLIENTS TO THE DIGITAL AGE

Published

on

Open work

Xpedition, leader in the implementation of cloud-based business applications, has deployed a new system which has digitally transformed the customer experience for Openwork, one of the largest financial advice businesses in the UK.

 

Openwork has a professional community of more than 3,600 financial advisers which it provides services and support to ensure they can deliver optimum service to their clients. Dynamics 365 is planned to roll-out to 6000 users over a five-year period. With Xpedition’s support and delivery of this innovative, new Microsoft Dynamics 365 platform, each Openwork network member now has access to a customised portal along with core customer management and financial advice functions, plus various adaptations to fit their different business models. This enables financial advisers to offer tailored advice to suit their client’s personal needs, whether it’s for investments, pensions, mortgages or financial protection.

 

To offer better account visibility, a self-service offering has also been installed. The administrative processes have also been automated, whereas before they were operating on legacy, outdated systems.  The cloud-based technology enables Openwork to take advantage of new emerging technology and embrace new network user needs that surface as their client base continues to grow.

 

Initial roll-out will be across 12 Openwork firms. In the next two years, all 650 advice firms in the network will see the benefits of the digital transformation, supporting more than one million clients.

 

Xpedition was selected from a shortlist of service providers to deploy the Microsoft Dynamics 365 solution to provide the flexible and proven functionality that Openwork needed to replace its legacy systems and overcome its fast-expanding customer base. The platform enables the development team to configure application functionality in a low code environment, meaning they can be more responsive with embracing new technology demands as they evolve.

 

“The combination of an agile development approach, the future-focused Dynamics 365 technology and our team of highly experienced and responsive consultants has delivered the capabilities Openwork need to serve their customers in the digital age,” said Dean Carroll, General Manager, Xpedition. “The Xpedition team has risen to Openwork’s challenge and provided the organisation with the efficiencies and flexibility needed to support ongoing growth and customer loyalty, served up on a trusted, world-class platform that offers far more adaptability and potential than a bespoke financial services solution.”

 

Other issues have been tackled such as securing and segregating centrally held data, to avoid complications with firms dealing with the same customer for multiple reasons, and meeting stringent security and compliance needs. Xpedition consultants worked in sprints alongside Openwork analysts to deliver the functionality needed to create a truly innovative client lifecycle management solution.

 

“The Microsoft Dynamics 365 platform provides the flexible and proven functionality that Openwork needs for market-leading customer experiences and robust security and compliance. It includes seamless integration with existing Microsoft office systems, KPI reporting and analysis, and comprehensive data access via its open API which is complemented by Microsoft’s Logic Apps and other Azure services.” – Craig Woodhouse, Technical Consultant, Openwork

News

BUSINESS DEVELOPMENT + MARKETING + COMMUNICATIONS

Published

on

By

BUSINESS DEVELOPMENT + MARKETING + COMMUNICATIONS

Volante Technologies Recognized as Market Leader in Omdia Universe: Selecting a Payment Hub, 2021-22 Report

Cloud payments company scores highest mark for solution innovation capabilities and strategy

Volante Technologies, the global leader in cloud payments and financial messaging, has been recognized as a Leader in the Omdia Universe: Selecting a Payment Hub, 2021-22 global survey.

In preparing the report, Omdia, the analyst division of Informa, performed an in-depth review of the market and ranked vendors based on a matrix of key capabilities, attributes, and features. The comprehensive process incorporated in-depth client and vendor interviews, and is designed to help C-level executives, payment heads, and IT directors select the payment hub platform that will enable their payment modernization ambitions.

The report states that Volante has been recommended as a Leader “thanks to its co-innovation capabilities.” It highlights “the speed that the payment hub can be implemented” and “the maturity of Volante’s cloud capabilities” along with its “particularly strong low-code integration layer” as contributors to the ranking. The report concludes, “Volante scored the highest mark for its solution innovation capabilities and strategy / product roadmap.”

Philip Benton, Senior Analyst – Financial Services Technology at Omdia, said: “Volante Technologies earned its place as a recommended leader thanks to a combination of genuine innovation and the provision of services which allow the company to deliver significant payments efficiencies to both small and large institutions.”

John Farrell, SVP Global Product Management at Volante, said: “We are delighted to have been awarded the top ranking of leader by Omdia. This recognition vindicates our strategy of working as a trusted partner to our customers, and helping free them from the limitations of legacy systems through modern cloud-native payments solutions.

“With 75% of our staff in research and development, we intend to continue investing in our products to maintain our leadership position, and continue delivering outstanding results to our customers.”

 

Continue Reading

News

ARTERIA AI SET TO ACQUIRE H4’S FINANCIAL SERVICES BUSINESS ASSETS

Published

on

By

H4 Chairman and Co-founder Joe Seifert to join Arteria AI as senior advisor

 

Arteria AI, an award-winning global leader in enterprise digital documentation, has agreed to acquire certain financial services assets of H4, an award-winning contract lifecycle management platform.

As part of the agreement, H4’s Chairman and Co-founder Joe Seifert will join Arteria AI’s team as a senior advisor.

Shelby Austin, CEO of Arteria AI, said: “This is a very exciting time for our business as we set out to unleash the power of data to help global financial institutions solve their client documentation challenges at scale. Since spinning out of Deloitte we have continued on an incredible growth journey accelerated by the market’s clear preference for data-first solutions.”

“It is a strategic decision for us to acquire certain financial services assets of H4 to expand our reach and super-charge our efforts. Joe Seifert will bring invaluable experience and expertise to our team.  We look forward to working together to provide an unrivalled, data-first client documentation solution for global financial institutions.”

Joe Seifert said: “Arteria AI and H4 cover most of the top-tier of the financial services market and it made perfect sense to join forces. Having spent time with Shelby and the team, I’m very excited that the combination will support Arteria AI’s position as a leader in digital documentation transformation across the global banking sector.”

Arteria AI works with the world’s largest banks to accelerate their client documentation processes at scale.  From document generation through signature and beyond, Arteria uses context-specific AI, data, analytics and automation to ensure that stakeholders across the bank are able to serve their clients more quickly.  This can be a key factor in driving additional revenue and minimizing risk and cost.

The company’s co-founders Shelby Austin, Abrar Huq and Jonathan Wong have more than 30 years experience within the documentation space and were leaders within the AI community prior to launching Arteria AI in October 2020.

H4 will focus on its offering for the corporate market, outside of global banking. Rob Fagg, CEO, and Andy Byrne, COO, have agreed a management buyout of H4, continuing their roles and becoming co-founders of the new business. Joe Seifert will remain a minority shareholder in H4.

 

Continue Reading

Magazine

Trending

HOW TO TELL IF YOU’RE OVERPAYING TAXES HOW TO TELL IF YOU’RE OVERPAYING TAXES
Finance20 hours ago

HOW TO TELL IF YOU’RE OVERPAYING TAXES

Paying taxes is a necessary act in our world, and with good reason. Our governments use taxes to build the...

Nigel Cannings the founder of Intelligent Voice Nigel Cannings the founder of Intelligent Voice
Technology3 days ago

HOW ARE SPEECH RECOGNITION AND AI FIGHTING FRAUD?

Nigel Cannings is the founder of Intelligent Voice   Speech recognition and AI provide innovative methods for businesses to significantly...

HOW CAN BUSINESSES BREAK INTO MARKETS BEYOND THE EU? HOW CAN BUSINESSES BREAK INTO MARKETS BEYOND THE EU?
Business3 days ago

HOW CAN BUSINESSES BREAK INTO MARKETS BEYOND THE EU?

Atul Bhakta, CEO of One World Express   The build-up and aftermath of Brexit impeded the long-term plans of businesses...

BUSINESS DEVELOPMENT + MARKETING + COMMUNICATIONS BUSINESS DEVELOPMENT + MARKETING + COMMUNICATIONS
News3 days ago

BUSINESS DEVELOPMENT + MARKETING + COMMUNICATIONS

Volante Technologies Recognized as Market Leader in Omdia Universe: Selecting a Payment Hub, 2021-22 Report Cloud payments company scores highest...

Dima Kats, CEO, Clear Junction Dima Kats, CEO, Clear Junction
Top 103 days ago

2022: A FUTURE FOR SIMPLE AND FRICTIONLESS CROSS-BORDER PAYMENTS

Dima Kats, CEO, Clear Junction   Even after 18 months of stuttered lockdowns, businesses are still learning how to navigate...

Christmas Gifts Christmas Gifts
Top 103 days ago

CHRISTMAS IS COMING: WHAT MAKES A GREAT ECOMMERCE STRATEGY FOR THE FESTIVE SEASON?

By Laura Lough, Director of Ecommerce Operations at Digital River   There is no doubt the year 2020 presented an...

Stefano Maifreni, founder of Eggcelerate Stefano Maifreni, founder of Eggcelerate
Technology3 days ago

IS THERE A CASE FOR APPOINTING A DIGITAL TRANSFORMATION OFFICER?

Stefano Maifreni, founder of Eggcelerate   You can tell the business world’s direction by the new roles that start to...

Business3 days ago

WHAT FIREFIGHTERS CAN TEACH FINANCIAL INSTITUTIONS ABOUT DATA COLLABORATION

Gabriele Albarosa, CEO, LiveDataset   Digital transformation can be difficult for any business, but in the financial services industry it...

Top 103 days ago

HIDDEN COSTS WHEN INVESTING… AND HOW NOT TO GET HIT

By Annie Charalambous, Head of Communications at ETX Capital   According to recent figures, Brits plan to increase their investments by almost...

INSURANCE TRENDS 2022 INSURANCE TRENDS 2022
Top 104 days ago

INSURANCE TRENDS 2022

The Insurance market will continue to grow in maturity based on the richness of solutions by InsurTech In 2022, we’re...

News4 days ago

ARTERIA AI SET TO ACQUIRE H4’S FINANCIAL SERVICES BUSINESS ASSETS

H4 Chairman and Co-founder Joe Seifert to join Arteria AI as senior advisor   Arteria AI, an award-winning global leader...

News4 days ago

PAYNET PARTNERS WITH CLEAR JUNCTION TO FACILITATE CROSS-BORDER PAYMENT SERVICES

Clear Junction announces new partnership with Paynet The partnership helps Paynet provide remittance services to typically underserved communities   Clear...

News4 days ago

GAME CHANGING: WORLD’S FIRST ON MOBILE DEVICE NEURAL TEXT-TO-SPEECH SYSTEM RELEASED BY CEREPROC

CereProc has today launched the world’s first on mobile device neural Text-to-Speech (TTS) system commercially available for Android and iOS operating...

News4 days ago

VIRGIN MONEY ADDS ACCELERATED PAYMENTS TO ITS FINTECH PARTNERSHIPS

An Invoice Finance provider addressing cash flow issues in business Partnership forms part of Virgin Money’s working capital health proposition Virgin Money...

Business4 days ago

B4B PAYMENTS PARTNERS WITH SENTINELS TO SUPPORT ANTI-MONEY LAUNDERING COMPLIANCE ACROSS EUROPEAN MARKETS

Sentinels’ risk-based model boosts accurate detection rates and provides flexibility to monitor transactions across all B4B Payments’ solutions Sentinels, Europe’s leading...

Business4 days ago

EPI: HOW TO BUILD TRUST AND ADOPTION AMONG CONSUMERS AND MERCHANTS

By Arnaud Crouzet, VP Security & Consulting at Fime   What is EPI? The European Payments Initiative (EPI) is aiming...

Interviews4 days ago

BATON SYSTEMS 2022 OUTLOOK

Responses provided by Jerome Kemp, President, Baton Systems   Q. Organisations are forecast to spend nearly $6.6 billion on blockchain...

Finance4 days ago

WHY THE EXPLOSION IN LOCAL RETAIL DEMANDS NEW PAYMENT METHODS

Kasper Enggaard Krog, CEO at mobile payment and business technology firm, Vibrant, explains why micro businesses are being badly let...

Business5 days ago

IS SCARCITY OF TALENT THREATENING THE UK’S FINTECH CROWN?

Opinion From Rafa Plantier, Head of UK and Ireland at Tink   From the Square Mile to Canary Wharf, London...

SET YOUR BUSINESS UP FOR SALES SUCCESS IN A POST-PANDEMIC WORLD SET YOUR BUSINESS UP FOR SALES SUCCESS IN A POST-PANDEMIC WORLD
Business1 week ago

SET YOUR BUSINESS UP FOR SALES SUCCESS IN A POST-PANDEMIC WORLD

Dean Fiveash, Head of FinTech Sales, IFX Without doubt the Coronavirus pandemic impacted every aspect of our lives and fundamentally...

Trending