Tag: Revolut
Delivering omnichannel and hyper-personalization in banking
Philip Bush, Amazon Connect Lead, North America, Capgemini’s Business Services
The retail banking landscape is undergoing enormous changes. Bricks-and-mortar branches are slowly being replaced by...
How observability gives digital-first banks the visibility they need
Greg Ouillon, CTO of EMEA at New Relic
PSD2 and Open Banking have made the financial services sector more competitive than ever before. To compete with...
Challenger banks vs traditional banks: Who will win the race?
By Mike Rhodes, CEO of ConsultMyApp
The pandemic has seen unprecedented disruption for many businesses, however, unlike many sectors, the fintech and digital banking space...
WHAT IS NEXT FOR FINANCIAL SERVICES? GREAT CX.
Jeff Woodland, Director of Verticals at Five9
The financial services industry has always been behind other sectors when it comes to digital transformation. Ingrained cultures alongside ancient financial institutes with...