Tag: DIGITAL
Why flexibility will beat loyalty: How payment choice will redefine customer relationships
By John Lunn, CEO & Founder of Gr4vy
For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs,...
AI drives efficiency. People drive impact
Chris Hall, Senior Tax Officer - Global Tax & Compliance
As digital reporting mandates gain ground and cross-border rules evolve, the finance team’s remit is...
From aid to trade: Turning China’s investment into export power
China’s long-term investment strategy is redrawing Africa’s economic map – from infrastructure and manufacturing to digital networks and clean energy. For businesses, aligning with...
TWO-FACTOR AUTHENTICATION: WHY FINANCIAL SERVICES NEED TO STAY ONE STEP AHEAD
By Richard Hanscott, CEO at Esendex.
In the high-stakes world of financial services, trust is everything. Banks and financial institutions are not merely custodians of...
How Process Intelligence is Helping Banks Solve Four Key Challenges
Rupal Karia, GM - UKI & MEA at Celonis
Banks face ever-changing pressures, from evolving customer expectations to new regulations and the rise in financial...
Are financial institutions ready for DORA?
DORA isn’t just about regulatory compliance; it’s a unified framework for ensuring businesses can adapt, recover, and thrive amid unforeseen challenges. DORA is a...