Tag: Banking
WHAT IS NEXT FOR FINANCIAL SERVICES? GREAT CX.
Jeff Woodland, Director of Verticals at Five9
The financial services industry has always been behind other sectors when it comes to digital transformation. Ingrained cultures alongside ancient financial institutes with...
BANKING AND PAYMENT CERTIFICATION BODIES: WHAT, WHY AND HOW?
By Reza Rahmani Fard, Head of Product Management, Fime
With the global digital payments market set to be worth some $8,059.3 billion by 2023, at a CAGR...
WHAT IS THE BUSINESS CASE FOR DELIVERING A GOOD CUSTOMER EXPERIENCE AT YOUR BANK?
by: Stewart Robbins, Financial Services Senior Industry Consultant at Teradata
How often have you heard messages like “to be the best bank for customers” or...
THE BENEFITS AND RISKS OF SMART CONTRACTS
Smart contracts are automated contracts with self-executing business rules and financial agreements written into the code and stored on a decentralized blockchain network.
Note here...
BANKING ON AI TO SUPPORT SME RECOVERY
Hani Hagras, Chief Science Officer, Temenos
COVID-19 has accelerated trends across the spectrum and nowhere has this been more evident than in banking. The shift...
WHY AGILE, SCALABLE DATA MANAGEMENT IS KEY TO DIGITAL BANKING
By Jason Hand, Global Account Executive – Enterprise Sales, Commvault
Back at the start of 2019, before we’d ever heard of COVID-19 (hard to imagine...