Turning negatives into positives: using digital gift cards to recover customer satisfaction

Dealing with an unsatisfied customer is something even the most successful businesses experience. However, having an unhappy customer...

SCVO modernises finance operations with AccountsIQ to create a single, integrated finance ecosystem

Partnership brings cloud-native automation, Salesforce integration, and real-time reporting to strengthen SCVO’s finance function   The Scottish Council for Voluntary Organisations (SCVO),...

How claims data analytics is transforming the insurance industry

Alexander Goncharuk, Managing Director, UK, and Global Head of BFSI at Intellias Data is one of the industry’s most powerful and transformative assets – and claims analytics sits right at...

People are living for longer, changing the way they invest

Andrew Gill, Funds Manager at TIME Investments. In recent years, the global investment conversation has been dominated by the hunt for short-term returns, and the allure of digital assets. Yet...

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How Smart Data Strategies Can Reshape Revenue Operations

By Lindsey Meyl, Vice President, Revenue Operations, iManage Within the finance sector, revenue growth has become a more complex...

Strengthening Financial Resilience: Navigating DORA with Confidence

by Richard Evans, UK&I Country Manager at WSO2 With the Digital Operational Resilience Act (DORA) in force since January...

What Founders Get Wrong About Investment: Advice from an Investor Who’s Sat on Both Sides

By Rebecca Sutherland, Investor and founder of HarbarSix Ltd When it comes to raising money, founders often imagine investors...

How ESG can become a source of revenue, not just compliance

By Jacobo Umbert, Co-Founder of Dcycle ESG activity has for too long been treated by businesses as a compliance...

How Banking Executives Can Steer Through Volatility and Build Resilience

Nick Miller, Partner & Head of the Wholesale Banking...

Finalto selects eflow Global to strengthen trade surveillance and best execution monitoring

Global financial services leader, Finalto, selected eflow after evaluating...

How claims data analytics is transforming the insurance industry

Alexander Goncharuk, Managing Director, UK, and Global Head of...

Why Direct Lending Still Has Room to Run

By Trilliam Jeong, CEO, WealthBlock There’s no shortage of noise...

Turning negatives into positives: using digital gift cards to recover customer satisfaction

Dealing with an unsatisfied customer is something even the...

RevOps explained: the smarter way to scale your business

Julia Payne, Fractional CMO, Revenue Operations – or RevOps –...

Latest Articles

What Can Insurers Gain From Customer-Centric Payments?

Paul Clarke Chief Growth Officer at Cashflows. Anyone with insurance knows how frustrating the claims process can be. Recent studies show that 80% of policyholders...

The New Role of Behavioural Biometrics in Fraud Prevention

Tamas Kadar, CEO of SEON Digital security is undergoing profound transformations catalysed by the shortcomings of traditional authentication methods. Security strategies often force businesses to...

How to Maximise Technology Resources with a Lean IT Team

Author: Richard Carswell, VP of operations, Calero As businesses scale and adapt to shifting market conditions, lean IT teams must manage growing technology stacks while...

How much do we really know about the use of and exploration of AI in financial services?

By Kerry Berchem, practice development lawyer at UK law firm Burges Salmon The use that is being made of AI in financial services is evidently quite the...

Why banks need EDA to deliver real-time, human centric service

Tom Fairbairn, distinguished engineer at Solace The digital banking revolution, previously defined as the shift from bricks-and-mortar branches to apps and online platforms, is entering...

How can businesses handle the heat of geopolitical flashpoints?

By Elise Donovan, CEO of BVI Finance Navigating the turbulence of the current geopolitical and macroeconomic environment has become a daily challenge for businesses operating...

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