AI agents can buy for us, but payments still need to prove who is really in control

Following new Mastercard research predicting that more than one in ten online shoppers will routinely use AI agents...

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better...

Why now is the time to enrich data in financial services

By Barley Laing, the UK Managing Director at Melissa Data is the lifeblood of financial institutions. Decisions about lending, credit approvals, fraud checks and investment strategies depend on understanding who...

Banks Need to Rethink Resilience for the Speed of an AI Attack

By Radi El Haj, CEO at RS2 Historically, the cybersecurity conversation in banking and fintech has centred on detection: can we spot the intrusion, flag the anomaly, catch the fraud...

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Why AI Is Creating a Window for Independent Ad Agencies

By Tim Ringel, Founder & CEO, Meet The People The financial community is pricing the risk of AI disruption...

Wellbeing at work starts with the office

Matt Bailey, Workplace Specialist at Matrix Booking explores why organisations need to reimagine their spaces to put people...

Payroll’s trillion-dollar blind spot

By Jonny Nash, Global Head of EOR, Payroll & Pensions at Navro For any business expanding internationally, the equation...

Finance Is Moving Beyond SaaS. The Future is Governed Execution.

Alok Ajmera, CEO of Prophix SaaS (Software-as-a-Service) didn’t eliminate the complexity of finance–it digitized it. Planning moved from spreadsheets...

Are Issuers Asking the Right Questions About Sustainable Payment Cards?

By Ashwini Pandey, CEO, Copecto One assumption keeps surfacing whenever...

Banks have an AI adoption strategy, but do they need an exit strategy too?

By Martin Tombs, Field CTO EMEA, Qlik  There’s been plenty...

Biodiversity accounting: from unmeasured risk to investment advantage in Latin America

Luis Emilio Cuenca Botey, Chair of the Latin American...

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks...

Are Regulators Modernising Yesterday’s Payment Systems, Or Building Tomorrow’s?

Colin Swain, Global Product Head at Bottomline Central banks and...

What banks must fix before AI agents can deliver

By Meena Athinathan, VP & Head of Strategic Business...

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How to Maximise Technology Resources with a Lean IT Team

Author: Richard Carswell, VP of operations, Calero As businesses scale and adapt to shifting market conditions, lean IT teams must manage growing technology stacks while...

How much do we really know about the use of and exploration of AI in financial services?

By Kerry Berchem, practice development lawyer at UK law firm Burges Salmon The use that is being made of AI in financial services is evidently quite the...

Why banks need EDA to deliver real-time, human centric service

Tom Fairbairn, distinguished engineer at Solace The digital banking revolution, previously defined as the shift from bricks-and-mortar branches to apps and online platforms, is entering...

How can businesses handle the heat of geopolitical flashpoints?

By Elise Donovan, CEO of BVI Finance Navigating the turbulence of the current geopolitical and macroeconomic environment has become a daily challenge for businesses operating...

Beyond the £100 Limit: The Future of Contactless Payments in the UK

By Aaron Holmes, CEO of Kani Payments Contactless payments now dominate in-store spending in the UK. As of 2024, 95% of all in-store card transactions...

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