The power of payment personalisation

By Philip Plambeck, Managing Director, Computop UK In 2021, McKinsey reported that 71% of consumers expected companies to deliver personalised interactions and 76% became frustrated when this didn’t happen. Since...

4 Key Areas CIOs Need to Focus on for Success with AI

By Joe Logan, CIO, iManage AI promises transformational power, but   there are some things CIOs need to focus on to avoid any pitfalls, unlock its value, and best position the...

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Why hybrid cloud is still the banking sector’s best bet

Nadish Lad, Global Head of Product and Strategic Business at Volante Technologies When cloud computing first arrived at the...

Transforming insurance payouts with digital disbursements  

By Marcin Glogowski, SVP Managing Director for Europe and UK CEO, Marqeta   When it comes to insurance claims...

Europe’s E-Invoicing Crunch

Tomas Gogar, CEO of Rossum The European e-invoicing market is on the brink of an overhaul, as mandatory e-invoicing...

The role of trading in the wider sphere of wealth management

By Oscar Asly, Group CEO, M4Markets Trading is often misunderstood as a strategy in itself rather than what it...

Why digital money will fail without embedded safeguards

Rasha Abdel Jalil, Director of Financial Crime & Compliance...

Making Tax Digital: Top Tips

Arjun Kumar, Founder, Taxd More than 200,000 letters are...

2026 Predictions: AI Agents, disruption of regulated industries & workforce transformation

Karli Kalpala, Head of Strategy & AI Agent Business...

Operationalise Skills to Bridge the Gap Between Learning and Business Impact

 Harry Chapman-Walker, CEO, Kallidus The way organisations think about skills is...

The power of payment personalisation

By Philip Plambeck, Managing Director, Computop UK In 2021, McKinsey...

Latest Articles

Heads you win, tails you win–micro-segmentation in banking for high impact promotions and offers

By Suman Mandal, Vice President - Banking Solutions Group, VirtusaPolaris  As banks take the digital route, sometimes even “digital only” approaches, traditional means of reaching out...

Avoidable customer churn costs British businesses £25 billion

Electricity, insurance, gas and broadband suppliers top the CallMiner Index Empathy in call centres is key to loyalty success New research released today by CallMiner, the...

OPEN BANKING: A MILLENNIALS OPPORTUNITY?

Key findings: Millennials most open to managing personal finances online but more likely to want the human touch, too Over half of 25-34 year...

Mobile Google CEO Promises 11 Daydream-compatible phones

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Ford’s 2018 Mustang GT can do 0-to-60 mph in under 4 seconds

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Hulu hires Google marketing veteran Kelly Campbell as CMO

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